Alba Amay
Summary
Dedicated and diligent bilingual NHA Certified Clinical Medical Assistant with hands-on experience acquired through academic projects and internships. Skilled in providing clinical and laboratory support to physicians in a high-volume outpatient medical office. Demonstrates strong teamwork abilities, adaptability, compassionate patient care, problem-solving skills, and effective time management. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Seeking a challenging position that allows me to utilize my experience and clinical skills to contribute effectively to a dynamic healthcare team.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Bay Ridge Medical Care
07.2024 - 09.2024
- Collected histories, vitals, medications, symptoms, allergies, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Followed and adhered to established infection-control and safety protocols when performing routine procedures.
- Collected and documented patient medical information such as blood pressure and weight.
- Welcomed patients and inquired about wellbeing since last treatment or visit.
Restaurant General Manager
Paneantico Bakery Cafe
08.2000 - 06.2024
- Identified and addressed customer complaints to promote customer satisfaction and loyalty. Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Carefully interviewed, selected, trained, and supervised staff to meet and exceed high quality standards.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
Education
High School Diploma -
Saint Marianna High School
EcuadorGraduate Certificate - Accredited Certified Nursing Assistant Program
TIA School of Allied Health
New York, NY02-2025
Graduate Certificate - Accredited Medical Assistant Program
The New Millennium Training Center
Staten Island, NY08-2024
Skills
- Patient Assessment and Vital Signs Measurement
- Specimens Collection and Processing
- Clinical Procedure Assistance
- Phlebotomy, Venipuncture expertise
- Perform and Monitor EKG
- Excellent Interpersonal and communication skills
Certification
- NHA Certified Clinical Medical Assistant
- CNA Certified Nursing Assistant (In Progress)
- CPR & Basic Life Support (AHA)
- Infection Control Certification
- HIPAA for Healthcare Providers
- Mandated Reporter Certificate
- Naloxone (NARCAN) Certification
- English as a Second Language
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant Intern
Bay Ridge Medical Care
07.2024 - 09.2024
Restaurant General Manager
Paneantico Bakery Cafe
08.2000 - 06.2024
- NHA Certified Clinical Medical Assistant
- CNA Certified Nursing Assistant (In Progress)
- CPR & Basic Life Support (AHA)
- Infection Control Certification
- HIPAA for Healthcare Providers
- Mandated Reporter Certificate
- Naloxone (NARCAN) Certification
- English as a Second Language
High School Diploma -
Saint Marianna High School
Graduate Certificate - Accredited Certified Nursing Assistant Program
TIA School of Allied Health
Graduate Certificate - Accredited Medical Assistant Program
The New Millennium Training Center
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