Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaitlyn Rodriguez

Austin,TX

Summary

Dynamic Medical Assistant Intern at Central Health with expertise in EPIC charting and a strong commitment to patient care. Proven ability to enhance patient experiences through effective communication and meticulous documentation. Recognized for maintaining a clean environment and ensuring compliance with healthcare standards, while delivering exceptional customer service in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant Intern

Central Health
Austin, TX
01.2025 - Current
  • Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, current medications, pulse oximetry level and patient comfort level.
  • Verify patient information such as, but not limited to, demographics, insurance, vitals, and medications; complete the intake process, including verifying and entering patient data into Epic.
  • Complete pre visit planning to support the clinical visit.
  • Maintain a clean, functional environment including cleaning and disinfection of equipment and exam rooms.

Receptionist

City of Austin
02.2023 - 01.2024
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Client payments for rentals were collected over the phone and in person.
  • Account balances were updated.
  • Managed a multi-line telephone system that handled over 30 calls per day.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Leasing Agent

Hire Priority
07.2022 - 01.2023
  • Verified income, assets, and expenses, and completed a file tracking sheet for each applicant.
  • Set up appointments for showings of marketed properties.
  • Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
  • Double-checked that all customer complaints were handled efficiently and effectively.
  • Promptly and appropriately handle tenant complaints.

Education

HIGH SCHOOL DIPLOMA -

01.2022

Skills

  • EPIC charting
  • Immunization administration
  • Medical terminology
  • Healthcare compliance
  • Vital signs measurement
  • Patient history documentation
  • Customer service
  • Time management
  • Organization
  • Appointment scheduling

Certification

  • Certified Medical Assistant
  • Basic Life Support

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Medical Assistant Intern

Central Health
01.2025 - Current

Receptionist

City of Austin
02.2023 - 01.2024

Leasing Agent

Hire Priority
07.2022 - 01.2023

HIGH SCHOOL DIPLOMA -

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