Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tia Grant

Irvington

Summary

Compassionate Medical Assistant experienced in patient care and medical office management. Achieved high levels of patient satisfaction through effective communication and adherence to regulatory standards. Demonstrated proficiency in medical imaging, insurance verification, and office operations, supporting seamless patient experiences.

Overview

1
1
Certification
16
16
years of professional experience

Work History

Certified Medical Assistant

Summit Health Group
Livingston , Essex
08.2025 - Current
  • Administered injections or medications per physician orders.
  • Assisted during minor surgeries contributing to successful medical outcomes.
  • Assisted physicians with medical examinations for optimal patient outcomes.
  • Provided basic patient care and support by taking vital signs, administering medication.
  • Performed EKGs or other diagnostic tests to aid in accurate diagnoses.
  • Conducted laboratory tests to assist with diagnosis and treatment planning.
  • Sterilised medical equipment ensuring safety in healthcare environment.
  • Collected samples for lab testing leading to timely diagnostic results.
  • Facilitated communication between physicians and patients resulting in improved care.
  • Collaborated with team members to improve patient care delivery. to deliver cohesive patient care.
  • Coordinated appointment schedules to enhance patient flow and reduce wait times.
  • Managed medical records with focus on privacy and accuracy through meticulous documentation.
  • Updated job knowledge through continuous education, promoting professional growth.
  • Answered daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.
  • Prepared patients for procedures, enhancing the effectiveness of treatment plans.

Certified Medical Assistant

Barnabas Health Medical Group
Livingston , Essex
01.2024 - 07.2025
  • Documented patient vitals and information for accurate medical records.
  • Providing the best patient care possible
  • Executed administrative duties to improve clinic efficiency and organization.
  • Provided emotional support to anxious or distressed patients thereby improving their experience.
  • Educated patients on health maintenance and disease prevention, improving overall wellbeing.
  • Maintained clean examination rooms enhancing the clinical environment’s hygiene standards.
  • Administered injections or medications following physician orders, supporting effective treatments.
  • Coordinated appointment schedules, reducing wait times for patients.
  • Educated patients on health maintenance and disease prevention, improving overall well-being.
  • Enhanced patient comfort by assisting with personal hygiene tasks, fostering a supportive environment.
  • Collected samples for lab testing leading to timely diagnostic results.
  • Cooperated with team members to deliver cohesive patient care.
  • Providing best patient care possible

Certified Clinical Medical Assistant

Atlantic Health System
Morristown , Essex
09.2023 - 06.2024
  • Taking patients' vitals
  • Taking patients vitals
  • Recording vitals and patient documentation in epic along
  • Initiating Prior Authorizations for different medications
  • Delivered high-quality care to enhance patient well-being
  • Implemented positive customer service strategies to enhance patient satisfaction

Cargo Agent

Swissport International Ltd.
Newark Airport, Essex
04.2022 - 09.2023
  • Operated forklifts for efficient cargo movement. , loading 8-10 for cargo transport.
  • Revamped cargo handling procedures by implementing efficient methods.
  • Collaborated with ground staff to ensure seamless shipment handling.
  • Operated forklifts to load 8-10 cargo units for transport.

Warehouse Worker

Post Office USPS
Kearny , Essex
10.2021 - 03.2023
  • Sorted, packed, and transported mail throughout USPS warehouse to ensure efficient workflow.
  • Checked incoming shipments, verifying accuracy against invoices or orders.
  • Checked incoming shipments, verifying accuracy against invoices to maintain inventory integrity.
  • Lifted packages manually to ensure safe handling 20-40 tasks responsibly, minimising risk of injury on USPS job site.
  • Worked comfortably and confidently at height, accessing elevated products safely and securely.
  • Communicated effectively with staff at all levels to foster a positive, productive work environment.

Supervisor

POMPTONIAN FOOD SERVICE
Glenridge , Essex
09.2018 - 06.2021
  • Preparing lunches for 100-600students Collaborated with staff to discuss training needs. training staff to meet schools needs .
  • Ensured smooth operations through regular maintenance checks on equipment.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Improved team efficiency by implementing new scheduling practices.
  • Managed daily operations to increase productivity.
  • Facilitated monthly training sessions to enhance staff performance and skill development.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Organised team resources, resulted in improved project timelines.
  • Preparing lunches for 100-600students and and and training staff to meet schools needs .

Dietary Aide

Cornell Hall Rehabilitation Center
Union , Essex
11.2018 - 09.2020
  • Prepared meals, snacks, and beverages according to dietary guidelines and physician orders to meet patient needs.
  • Coordinated timely and accurate meal service for patients and residents, ensuring adherence to dietary requirements.
  • Crafted unique recipes tailored to specific dietary needs and allergies.
  • Trained 10-20 staff members on dietary aid responsibilities and best practices.

Assistant Manager

Smashburger
Glenridge, Essex
10.2010 - 08.2016

Supervised, trained, and scheduled shifts for team members to ensure operational efficiency

  • Assisted in budgeting, financial reporting, and cash handling to maintain fiscal responsibility
  • Supported budgeting processes, financial reporting, and cash handling
  • Oversaw restaurant opening and closing, upheld cleanliness and safety.
  • Minimized inventory loss for improved profit margins.
  • Streamlined store operations by efficiently scheduling 50 employees, enhancing workflow

Education

CMA - CMA, Phlebotomy

National Career Institute
East Orange, NJ

High school diploma - General High School Diploma

Malcolm X Shabazz High School
Newark, NJ

Skills

  • Patient Care
  • Injection administration
  • Medication administration
  • Vital Signs
  • Blood sampling
  • Laboratory Experience
  • Triage
  • CPT Coding
  • ICD Coding
  • Medical Billing
  • Insurance Verification
  • EMR Systems
  • EHR systems
  • Medical records
  • Documentation analysis
  • Medical office skills
  • Medical Scheduling
  • Hospital Experience
  • Microsoft Word
  • Computer Skills
  • Time management
  • Caregiving
  • Patient observation
  • EPIC charting
  • EPIC charting
  • Patient observation

Certification

  • Food Handler Certification
  • Certified Medical Assistant
  • Certified Phlebotomy Technician September 2023 to September 2025
  • CCMA Certification September 2023 to September 2025
  • BLS Certification September 2023 to September 2025
  • Certified Phlebotomy Technician
  • CCMA Certification
  • AED Certification
  • BLS Certification

Accomplishments

  • Collaborated with team of 20 in development of POC .
  • 100 patient satisfactory surveys for great patient care

Timeline

Certified Medical Assistant

Summit Health Group
08.2025 - Current

Certified Medical Assistant

Barnabas Health Medical Group
01.2024 - 07.2025

Certified Clinical Medical Assistant

Atlantic Health System
09.2023 - 06.2024

Cargo Agent

Swissport International Ltd.
04.2022 - 09.2023

Warehouse Worker

Post Office USPS
10.2021 - 03.2023

Dietary Aide

Cornell Hall Rehabilitation Center
11.2018 - 09.2020

Supervisor

POMPTONIAN FOOD SERVICE
09.2018 - 06.2021

Assistant Manager

Smashburger
10.2010 - 08.2016

CMA - CMA, Phlebotomy

National Career Institute

High school diploma - General High School Diploma

Malcolm X Shabazz High School
Tia Grant