Guadalupe Reyes
Lodi,CA
Summary
Dynamic and adaptable professional with experience at McDonald's, where I honed customer service and money handling skills. Excelled in fast-paced environments, significantly contributing to team success through exceptional teamwork and problem-solving abilities. Fluent in Spanish, I consistently prioritized customer satisfaction and operational efficiency, demonstrating a commitment to continuous development and hospitality excellence.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
12.2023 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Restaurant and Kitchen Service
Panda Express
10.2021 - 06.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Plated and presented food following chef requirements.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Tokay High School
Lodi, CA06-2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Money Handling
- Organizing Work Stations
- Fluent in Spanish
- Continuous Development
- Hospitality and accommodation
Languages
Spanish
Native or Bilingual
Timeline
Team Member
McDonald's
12.2023 - Current
Restaurant and Kitchen Service
Panda Express
10.2021 - 06.2022
High School Diploma -
Tokay High School
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