Alba Quintana
Las Vegas,NV
Summary
With a proven track record at Vice City Smoke, I excel in customer service and inventory management, enhancing store operations and employee training. My approach has consistently improved customer satisfaction and streamlined processes, showcasing my problem-solving skills and ability to multitask in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Store Manager
Vice City Smoke
Las Vegas, NV
11.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Seller
Socks And Bottoms
Las Vegas, NV
11.2022 - 02.2024
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Seller
Aubi & Ramsa
Las Vegas, NV
10.2022 - 12.2022
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Utilized product knowledge to educate customers on features and benefits.
Education
High School Diploma - Science
Lee High School
Midland, TX07.2022
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Inventory Management
- Cash Management
- Shift Scheduling
- Recruitment and hiring
- Accurate Cash Handling
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Manager
Vice City Smoke
11.2022 - Current
Seller
Socks And Bottoms
11.2022 - 02.2024
Seller
Aubi & Ramsa
10.2022 - 12.2022
High School Diploma - Science
Lee High School