Albany Salazar
Miami,Florida
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Baseball Manager
JC Bermudez
Miami, FL
03.2023 - Current
- Maintained strong relationships with players, coaches, and front office staff for effective collaboration throughout the organization.
- Prepared comprehensive pregame reports analyzing opposing teams'' tendencies enabling effective strategy formulation.
- Fostered an environment of continuous improvement by regularly evaluating individual performances providing constructive feedback.
- Managed equipment inventory and maintenance, ensuring players had access to necessary tools for success on the field.
- Commitment, never been absent to a game.
- Live scorekeeping.
Vendor Assistant
Postcard Factory
Miami, FL
04.2021 - Current
- Enhanced vendor relations by consistently maintaining clear communication and promptly addressing concerns.
- Maintained ongoing communication with vendors to ensure alignment on deliverables, timelines, and any changes in project scope or specifications.
- Streamlined the ordering process for improved efficiency, resulting in timely deliveries and increased customer satisfaction.
- Provided exceptional customer service by addressing inquiries and complaints professionally, ensuring a high level of satisfaction among clients.
Concessions Worker
University Of Miami
Miami, FL
11.2022 - 01.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Waitress Trainee
Dulcinea
Lima, Peru
11.2018 - 03.2020
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables.
- Ensured accurate order-taking and timely delivery of meals to guests.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Education
High School Diploma -
JC Bermudez
Doral, FL05.2024
Skills
- Rules knowledge
- Parent Communication
- Customer Service
- Strong multitasking
- Team Collaboration
- Order Taking
- Hospitality service expertise
- Accurate money handling
- Commitment
- Organization
- Game preparation
Certification
- Certified Adult/Child/Infant CPR & First Aid & AED
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Baseball Manager
JC Bermudez
03.2023 - Current
Concessions Worker
University Of Miami
11.2022 - 01.2023
Vendor Assistant
Postcard Factory
04.2021 - Current
Waitress Trainee
Dulcinea
11.2018 - 03.2020
High School Diploma -
JC Bermudez