Summary
Overview
Work History
Education
Skills
Timeline
Generic

ESAU AMEZCUA

Costa Mesa,CA

Summary

Dynamic sales professional with extensive experience at NATIONAL HOME COUNSELING SOLUTIONS, excelling in customer engagement and process improvements. Proven ability to motivate teams and drive results in mortgage and timeshare markets. Skilled in closing deals and enhancing client satisfaction through tailored solutions and effective communication.

Overview

14
14
years of professional experience

Work History

Baseball Manager

Costa Mesa Little League
Costa Mesa, CA
01.2020 - 07.2025
  • Developed training plans to enhance players' skills and teamwork.
  • Communicated effectively with parents regarding player development and schedules.
  • Managed game day operations and ensured safety protocols were followed.
  • Organized and scheduled practices for youth baseball teams.

Sales Representative

COLUMBIA STONE PRODUCTS
Anaheim, CA
03.2022 - 07.2025
  • Developed relationships with clients to understand their product needs.
  • Conducted presentations to showcase product features and benefits.
  • Managed customer inquiries and provided timely support and solutions.
  • Collaborated with team members to streamline sales processes and improve efficiency.

Sales Representative/Counselor

NATIONAL HOME COUNSELING SOLUTIONS
La Mirada, CA
01.2015 - 02.2022
  • Responsible for new and existing customer accounts through effective customer service and cold-calling inbound and outbound scripts.
  • Determine if homeowner has the qualifications for a Loan Modification Program if behind on payments, or a Refinance for current home owners.
  • Inform homeowners on the details of their options, example include Refinance, Bankruptcy, Short-sales, and New Home Loans
  • Followed up with homeowners via phone, email, text, and in person to assure them we have their best interest and to get them to come aboard.

Time Share Presentation

Shell Vacation Club
Anaheim, CA
07.2011 - 11.2014
  • Executed three daily Vacation Ownership Presentations to engage potential clients effectively.
  • Facilitated meet-and-greet sessions to create comfort and openness with guests.
  • Conducted vacation lifestyle surveys to gather insights for personalized presentations.
  • Customized product offerings to align with clients' vacation preferences and economic situations.
  • Addressed objections proactively to enhance conversion rates.

Education

High School Diploma -

Louise Lake High School
Garden Grove, CA
07.1997

Skills

  • Process improvement strategies
  • Employee supervision and motivation
  • Store operations management
  • Opening and closing procedures
  • Experience with large and growing organizations
  • Market knowledge: mortgage, timeshare, natural stone
  • Intensive sales training

Timeline

Sales Representative

COLUMBIA STONE PRODUCTS
03.2022 - 07.2025

Baseball Manager

Costa Mesa Little League
01.2020 - 07.2025

Sales Representative/Counselor

NATIONAL HOME COUNSELING SOLUTIONS
01.2015 - 02.2022

Time Share Presentation

Shell Vacation Club
07.2011 - 11.2014

High School Diploma -

Louise Lake High School

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