Albaraa Shumaila

- Support inbound and outbound teams to meet daily productivity goals by ensuring good floor health for Kiva A01-A04.- Troubleshoot disabled and malfunctioning drives on the Kiva Floor- Clear obstructions and product from Kiva Floor for preventive maintenance of Drive and Pod Integrity
- Train new Amnesty respondents to improve skill and awareness on the robotics floor physically.
- Train respondents on use of multiple amazon based applications i.e. MMA, FC Andon Page, and Dirty Bins.- Communicate various forms of information to floor health and multiple departments for continued process coordination.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Learned special recipe items and seasonal offerings to best meet customer needs.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.