Breyona Dandridge
Baltimore,MD
Summary
Results-oriented Operations Manager experienced in coordinating workflows and fostering collaboration to enhance efficiency. Delivered high operational standards through effective communication and mentorship, optimizing processes to boost productivity. Cultivated team development and leadership, focusing on achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Amnesty Responder
Amazon
06.2024 - Current
- Floor management: accessed amazon robotics (ar) restricted floor to retrieve fallen inventory, clear debris, and repair track obstructions.
- Coordinated mobile storage pods to handle addback products and resolve system andons before escalation to maintenance engineers.
- Assist process operations while maintaining Amazon robotics floors as a process assistant.
- Coordinated daily operations with 20+ associates, overseeing delivery of assigned work
- Kept 50 thousand pods, 30 thousand drivers, and 415 stations active by troubleshooting with radios and communicating during floor walks to manage errors and crashes affecting over 400 workers.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Learning Ambassador
Amazon
05.2022 - 11.2023
- Onboarding new hires: functions as first point of contact on floor; teach foundational warehouse processes, standard work, safety protocols.
- Conduct retraining and audits, deliver ongoing support to correct bad habits, and retrain existing associates to meet rate and quality goals.
- Sustained high operational standards via mentoring and role modeling, establishing leading-by-example behavior as cultural benchmark for the facility
- Facilitated floor collaboration by partnering with area managers and learning trainers to pinpoint knowledge gaps and align training with department targets.
- Trained and mentored [86] new personnel hired to fulfill various roles.
Picker
Amazon
02.2022 - 05.2022
- Streamlined order processing by locating customer orders in pods and retrieving them via handheld RF scanners while processing over 200 items per hour.
- Confirmed product barcode accuracy and reviewed inspected items for damage, decreasing item retrieval errors by 30% through structured double-check procedures.
- Sustained performance metrics within fast-paced, goal-oriented shift environment through strict health and safety protocol adherence.
Education
High School Diploma -
Harford High School
Baltimore, MD04-2018
Skills
- Time management
- Attention to detail
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Amnesty Responder
Amazon
06.2024 - Current
Learning Ambassador
Amazon
05.2022 - 11.2023
Picker
Amazon
02.2022 - 05.2022
High School Diploma -
Harford High School