
Driven and bilingual professional with a proven track record at NYC Human Resources Administration-Fair Fares NYC, adept in Microsoft Excel and project management. Excelled in enhancing organizational efficiency and improving client service through meticulous data management and empathetic client interactions. Demonstrated exceptional communication skills and a positive approach in tutoring, significantly boosting student understanding and performance.
· Categorize, organize, and monitor all electronic files; Scan/fax/photocopy pertinent documents into electronic repository.
· Create and maintain spreadsheets, logs, and other forms of paper and electronic records to track and monitor the flow of participants in and out of the site, track progress and outcomes of special projects.
· Data enter information into the Fair Fares and intranet Quorum (I.Q) systems.
· Ensure client address are correct via spreadsheets and/or telephone confirmation.
Took an Cornell University math course and got 2 college credits.,