Albert Avelar Jr.
Downey,CA
Summary
Passionate professional with a proven track record at The Walt Disney Company, excelling in high-pressure environments and enhancing customer experiences. Bears a true nature for teamwork, collaboration, and anticipating customer needs. Offers a strong foundation of enthusiasm and interpersonal skills within the hospitality field.
Overview
9
9
years of professional experience
Work History
Food Runner
Lazy Dog Restaurant & Bar
07.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Ride Operator
The Walt Disney Company
02.2019 - 07.2023
- Followed safety procedures for operating, loading and unloading passengers from the ride attraction.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Music Instructor
Various Southern California High Schools
08.2015 - 12.2020
- Enhanced student performance by developing individualized lesson plans tailored to their strengths and weaknesses.
- Collaborated with fellow instructors for successful school concerts and competitions, showcasing students'' progress and talents.
- Empowered students through goal-setting exercises that encouraged personal responsibility for their own musical development.
Education
General Education
Cerritos College
Norwalk, CAKinesiology
CSU Monterey Bay
Seaside, CASkills
- Teamwork and collaboration
- Training and mentoring
- Strong work ethic
- Anticipating customer needs
Timeline
Food Runner
Lazy Dog Restaurant & Bar
07.2023 - Current
Ride Operator
The Walt Disney Company
02.2019 - 07.2023
Music Instructor
Various Southern California High Schools
08.2015 - 12.2020
General Education
Cerritos College
Kinesiology
CSU Monterey Bay