ALBERT BISHOP

as

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Greeted visitors in a professional manner while managing multiple tasks simultaneously.with heavy phones scheduling
• Provided high level of customer service to all clients
• Assisted with the turnover of patients
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• Managed incoming calls, directing them to appropriate staff members or taking detailed messages
• Worked with Age Management patients as well as simple cosmetic ones
• Handled minor ordering of supplies
• Processed payments received from customers via cash or card transactions accurately
• Maintained an organized front desk, making sure forms were up to date and available for visitors.

• Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
• Handled multi-line phone system and promptly transferred calls
• Updated client contact information regularly in order to keep accurate records of communications sent out
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