Shanell Triana
Albuquerque
Summary
Organized and dedicated worker, with great customer service experience and fast learning skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Bernalillo County Parks And Recreation Department
11.2021 - Current
- Answered multi-line phone system, routing calls, Assisting Customers.
- Handle Daily Deposits, go to each facility for deposits.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Knowledge with SAP, Datapointe, Excel, Power-points.
- Scheduled office meetings and client appointments for staff teams, Attend meetings.
- Take care of funds/Budegt for our 5 Aquatic Facilities, PO's, Shopping Carts.
- Handle Credit Card Paper Work, submit Credit Card Paperwork.
- I handle Interviews for our Summer part-time cashiers, Train them on how we run our facilities.
- Attend Monthly Meetings.
Cashier
Bernalillo County Parks And Recreation Department
05.2019 - 11.2021
- Greeted customers entering Pool and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions for swimming, Pool Rentals, Swim Lessons,etc.
- Worked flexible schedule and extra shifts to meet business needs.
- Keep area clean and organized.
- Answer phone calls, as well as return voicemails to customers who left voicemails.
- Worked COVID-19 Vaccine, help get patients signed in, direct them on where to go, get bandages ready.
- Worked Elections, separate ballets.
Administrative Assistant
Wizer Electric, LLC
01.2018 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Create Excel Files, Power-Points, Spreed sheets, etc.
Student Aide
St Annes Church
08.2018 - 05.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Hand out tickets at Fiesta, Help run Games or provide food for Patrons.
Secretary
Quality Connect Electric
01.2018 - 01.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
High School Diploma -
Albuquerque Charter Academy
Albuquerque, NM06.2021
Skills
- Fast Learner
- Organization
- Power Points & Excel,
- Web Browser Software
- Multi-Tasker
- Polite
Timeline
Administrative Assistant
Bernalillo County Parks And Recreation Department
11.2021 - Current
Cashier
Bernalillo County Parks And Recreation Department
05.2019 - 11.2021
Student Aide
St Annes Church
08.2018 - 05.2019
Administrative Assistant
Wizer Electric, LLC
01.2018 - 12.2019
Secretary
Quality Connect Electric
01.2018 - 01.2019
High School Diploma -
Albuquerque Charter Academy
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