Brooklyn Towe
Summary
Qualified [Desired Position] with solid background in providing compassionate and reliable pet care services. Proven ability to manage feeding schedules, administer medications, and ensure pets' overall well-being. Demonstrated proficiency in handling various pet behaviors and maintaining clean and safe environments.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Morgan County Parks And Recreation Department
05.2025 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Nursery Assistant
Hartselle First Assembly
01.2023 - Current
- Aided in conflict resolution among children using positive communication techniques that fostered empathy and understanding.
- Enhanced children''s development by implementing age-appropriate educational activities and playtime.
- Assisted in creating a positive learning atmosphere by fostering strong relationships between children, parents, and staff members.
- Provided personalized care for infants and toddlers, attending to their specific feeding, diapering, and sleeping needs.
- Maintained a safe and nurturing environment for young children, ensuring their physical, emotional, and mental wellbeing.
Dog Sitter
01.2023 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
Janitorial Assistant
Hartselle First Assembly
05.2021 - Current
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
Education
Masters Hand Christian School
Decatur, AL05-2025
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Guest services
- Customer focus
- Customer inquiries
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Calm demeanor
- Honest and trustworthy
- Positive attitude
- Flexible schedule
- Pet sitting
Timeline
Customer Service Cashier
Morgan County Parks And Recreation Department
05.2025 - Current
Nursery Assistant
Hartselle First Assembly
01.2023 - Current
Dog Sitter
01.2023 - Current
Janitorial Assistant
Hartselle First Assembly
05.2021 - Current
Masters Hand Christian School
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