Albert Butch Petrello
Largo,USA
Summary
To continue my expertise in customer service and my management skills and my willingness to continue my education.
Overview
37
37
years of professional experience
Work History
Yard Manager
Copart Auto Auction
Fort Pierce, FL
07.2007 - Current
- Company Overview: Copart is a salvage auto auction for major insurance companies
- Daily operations of the outside day to day business
- Copart is a salvage auto auction for major insurance companies
City Manager
Thrifty/Dollar car rental
Charleston, South Carolina
10.2006 - 05.2007
- Oversee both brands at Charleston airport
- Responsible for supervising and directing daily operations of rental locations
- Resolving customer relation's issues
- Supervise station manager; lead sales agent and service manager, for the 1st time since they opened in January of 06 I made massive improvements in October and the location made money for the 1st time
Agency Manager
Avis Car Rental
West Palm Beach, Treasure Coast
01.2006 - 10.2006
- Oversee five stores and help them run and grow their business
- Do sales calls two times per week for all stores
- Increased revenue in all stores by ten thousand to twenty-five thousand dollars
Location Manager
Thrifty Car Rental
Stuart, FL
12.2002 - 01.2005
- Responsible for supervising and directing daily operations of two rental locations
- Increased revenue in both stores by Sixty thousand dollars per month
- Resolving customer relation's issues
- Sales calls in getting new business in the door
Assistant City Manager/HR Administrator
Thrifty Car Rental
Tampa, FL
01.1996 - 09.2002
- Oversee airport location and 2 outer market locations
- H/R Admin- ADP/Payroll
- All Benefits including medical and dental
- Responsible for supervising and directing daily operations of rental locations
- Resolving customer relation's issues
- Supervise station managers; lead sales agent and courtesy coach drivers
Airport Manager
Thrifty Car Rental
Windsor Locks, CT
01.1994 - 01.1996
- Responsible for supervising and directing operations of rental locations
- Organized fleet control
- Maintain computer system
Assistant Service Manager
Burnside Motors
East Hartford, CT
01.1988 - 01.1994
- Personnel management, customer services
- Assignment of work schedules for mechanics
- Responsible for setting up computer system
Education
High School - Business Major
Glastonbury High School
Glastonbury, CT01.1980
Skills
Manager 20 years
Team leader
Great with people
Hobbies and Interests
- Work
- Travel
- Hiking
- Volunteer work
- Love to work with computers
Specialstudies
- Manager Training
- Customer One Training
- Reynolds Reynolds computer school
Timeline
Yard Manager
Copart Auto Auction
07.2007 - Current
City Manager
Thrifty/Dollar car rental
10.2006 - 05.2007
Agency Manager
Avis Car Rental
01.2006 - 10.2006
Location Manager
Thrifty Car Rental
12.2002 - 01.2005
Assistant City Manager/HR Administrator
Thrifty Car Rental
01.1996 - 09.2002
Airport Manager
Thrifty Car Rental
01.1994 - 01.1996
Assistant Service Manager
Burnside Motors
01.1988 - 01.1994
High School - Business Major
Glastonbury High School