Open To Work
Albert Carvalho
Brown Physicians Inc
North Providence,RI
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
HybridOn-SiteRemote
Summary
Accomplished Network Manager with expertise in network security and troubleshooting, enhancing performance at Brown Physicians Inc. Proven track record in implementing virtualization technologies, reducing hardware costs by 20%. Skilled in mentoring and client service, driving continuous improvement in IT infrastructure and user support. Adept at optimizing network architecture for reliability and efficiency.
Work History
Network Manager
- Established training programs for staff on new network technologies and procedures.
- Managed re-platforming activities to convert desktop application to web-based application.
- Identified departmental needs and made suggestions regarding technical direction.
- Improved network performance by implementing advanced monitoring tools and troubleshooting techniques.
- Implemented virtualization technologies to reduce hardware costs while maintaining high-performance computing capabilities.
- Increased network reliability by conducting regular audits, identifying vulnerabilities, and recommending corrective actions.
Network Manager
- Led network infrastructure upgrades to enhance system performance and reliability.
- Developed and implemented network security protocols to safeguard sensitive data.
- Coordinated with IT teams to troubleshoot connectivity issues, ensuring minimal downtime.
- Mentored junior staff on network administration best practices and emerging technologies.
- Evaluated new networking tools and systems for integration into existing architecture.
- Streamlined network monitoring processes to improve response times for issues.
- Managed vendor relationships to negotiate services and support agreements effectively.
- Reduced downtime with proactive maintenance, regular updates, and prompt resolution of technical issues.
- Streamlined network operations by consolidating multiple platforms into a unified management system.
- Delivered cost savings by negotiating contracts for telecommunications services and hardware purchases.
- Directed acquisition, installation and testing of network hardware.
- Mentored junior team members in networking concepts, best practices, and troubleshooting methodologies.
- Diagnosed complex network-related issues using packet capture analysis tools for timely resolution of problems.
Systems Engineer
Computer Technician
- Diagnosed hardware and software issues to restore system functionality.
- Installed and configured operating systems and applications for customer support.
- Assisted customers in troubleshooting technical problems, enhancing user satisfaction.
- Developed knowledge base articles to streamline common issue resolution processes.
System Administrator
- Monitored and maintained system performance to ensure optimal functionality and user accessibility.
- Implemented security protocols to protect sensitive data and prevent unauthorized access.
- Managed user accounts, permissions, and authentication processes across various systems.
- Troubleshot hardware and software issues, providing timely resolutions to minimize downtime.
Education
Associate of Science - Electronic Engineering
Skills
Troubleshooting
IT infrastructure management
Network access control
Wireless networking
Network security management
Network architecture design
Load balancing techniques
Remote Access solutions
Virtualization technologies
Disaster recovery planning
Wide area network
Local area network
Firewall configuration
Problem resolution
Customer support
Hardware installation
Network performance monitoring
Telecommunications
Information security
Configuration management
LAN and WAN administration
Network testing
Teamwork and collaboration
User support
System testing
Technical support
Hardware and software installation
Client service and support
TCP/IP protocol
System troubleshooting
Continuous improvement
Cloud services
Network infrastructure administration
IT infrastructure
Network security
Firewalls
Switches and routers
Microsoft exchange
Virtualization technologies
Upgrade path design
Network architecture
Hardware integration
Performance tuning
Information security
Penetration testing
Timeline
New England Institute of Technology
Associate of Science from Electronic Engineering
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