Albert Chapman
Desert Hot Springs,CA
Summary
Qualified Bus Driver aiming to fulfill Coach Operator role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Coach Operator
Riverside Transit Agency
11.2017 - Current
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Helped elderly passengers or those with limited mobility enter and exit bus.
Certified Notary Signing Agent
Chapman Mobile Notary
09.2013 - Current
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
- Performed wide-ranging administrative, financial and service-related functions.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Assessed urgency and priorities before accepting o
- Assessed urgency and priorities before accepting or declining appointments.
Duel Rate Poker
Auga Caliente Casino Resort
01.2006 - 08.2016
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Performed paperwork required for monetary transactions.
- Established and maintained banks and table bet limits for each supervised game.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
Poker Room Manager
Soboba Casino
05.2003 - 12.2005
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
- Monitored gaming operations continuously to check on dealers and players.
- Interviewed, hired and trained new gambling floor workers.
- Monitored expenses, budgets and accounts to identify discrepancies.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Coordinated staff schedules, rotations and breaks.
- Helped market casino to target groups to bring in business and sustain continued profits.
- Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
Education
Correctional Science
Chaffey Community College
Rancho Cucamonga, CAGED -
Fontana High School
Fontana, CA06.1986
Skills
- Pre- and Post-Trip Inspections
- Local Street Knowledge
- Passenger Interaction
- Vehicle Inspection
- Arrival and Departure Duties
- Critical Thinking
- Air Brake Certification
- Customer Satisfaction
- Elderly and Disabled Assistance
- Public Transit Operations
- Motorcoach and Bus Operation
- Wheelchair and Scooter Security
- Bus Inspections
Certification
Passenger endorsement
Air Brake endorsement
Additional Information
Since 2013 I have been a Certified Notary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Coach Operator
Riverside Transit Agency
11.2017 - Current
Certified Notary Signing Agent
Chapman Mobile Notary
09.2013 - Current
Duel Rate Poker
Auga Caliente Casino Resort
01.2006 - 08.2016
Poker Room Manager
Soboba Casino
05.2003 - 12.2005
Correctional Science
Chaffey Community College
GED -
Fontana High School