Albert Cooper
Baltimore,MD
Summary
Driven Retail Sales Associate with a proven track record at Burlington Coat Factory, excelling in customer engagement and problem-solving. Enhanced shopping experiences through meticulous merchandising and effective dispute mediation, boosting customer satisfaction significantly. Skilled in POS operations and teamwork, consistently delivering results beyond expectations.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Burlington Coat Factory
07.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
No Degree - Psychology
Radford University
Radford, VA06.2027
High School Diploma -
Swan Creek High School
Aberdeen, MD05.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Engagement
- Reliability and punctuality
- Flexible Schedule
- Relationship Building
- POS system operations
- Customer Needs Assessment
- Upselling strategies
- Product Merchandising
- Loss Prevention
- Dispute Mediation
- Friendly and Helpful
- Honest and Dependable
- Attention to Detail
Timeline
Retail Sales Associate
Burlington Coat Factory
07.2022 - 08.2023
No Degree - Psychology
Radford University
High School Diploma -
Swan Creek High School