Summary
Overview
Work History
Education
Skills
Timeline
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Albert Dosunmu

Skokie,IL

Summary

Outgoing individual with excellent teamwork, labor, and organizing abilities. Several years of experience working in hectic, fast-paced workplaces. Energetic and team-oriented. Someone who is reliable and well-organized and who can successfully juggle many tasks at once. A readiness to take on extra duties to further the team's objectives.

Overview

6
6
years of professional experience

Work History

PACKAGE HANDLER

SpeeDee
11.2022 - Current
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Stored and secured packages in designated areas to prevent damage.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Working within tight deadlines and a fast-paced environment.

Customer Support Specialist

MyChart by Epic
07.2024 - 09.2024
  • Set up logins for patients, reset passwords, and fix any login errors for unregistered customers. Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
  • Help patients with other issues that are them a hard time, and send links for passwords resets.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.

Patrol Security

Allied security
10.2020 - 01.2021
  • Assisted securities with doing rounds around the malls and private areas, and assisting customers and help them with their needs.
  • Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
  • Ensured client satisfaction by adhering to specific security protocols and addressing unique concerns.

PACKAGE HANDLER

FedEx Ground
02.2019 - 05.2019
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Stored and secured packages in.

Education

Bachelor of Arts - Graphic design

Northeastern Illinois University

Graduated -

Niles West High School

Skills

Critical Thinking

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Timeline

Customer Support Specialist

MyChart by Epic
07.2024 - 09.2024

PACKAGE HANDLER

SpeeDee
11.2022 - Current

Patrol Security

Allied security
10.2020 - 01.2021

PACKAGE HANDLER

FedEx Ground
02.2019 - 05.2019

Bachelor of Arts - Graphic design

Northeastern Illinois University

Graduated -

Niles West High School

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Albert Dosunmu