Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Edole

Hartford,CT

Summary

Dedicated and versatile professional with a strong safety, teamwork, and operational efficiency foundation. Experience spans diverse roles in package handling, customer service, mentoring, and staff support, showcasing adaptability and a commitment to excellence. Recently reignited an interest in security after completing introductory training a few years ago, and now eager to further develop and apply those skills in a security-focused role.

Skills and Experiences
  • Safety and Operations: Adhered to strict safety protocols when handling hazardous materials, such as aerosols and flammable liquids, ensuring a secure work environment.
    Skilled in operating forklifts, pallet jacks, and large vehicles to manage freight loads efficiently.
    Experienced in organizing, loading, and unloading packages and shipments to meet operational timelines.
  • Teamwork and Collaboration: Worked closely with colleagues to load large equipment safely, preventing workplace accidents.
    Supported co-workers in fast-paced environments, fostering a culture of mutual assistance and accountability.
  • Customer Service and Mentorship: Gained exceptional customer service skills through Dunkin’ Donuts and CRT roles, engaging with customers and addressing inquiries professionally.
    Built meaningful connections while mentoring and tutoring youth at HOOPWAVE, helping them develop job and communication skills.
  • Security Training:
    Completed a mini-training program at Blue Hills Civic Association, focusing on: Emergency response protocols.
    Monitoring and access control.
    Conflict resolution and situational awareness.
    Developed observational skills and learned to maintain professionalism in high-stress situations.
    Gained an appreciation for the role of security personnel and a desire to pursue further education and hands-on experience in the field.

Overview

2
2
years of professional experience

Work History

Loader/unloader/handle Packages

Amazon
Windsor, CT
05.2023 - 11.2024
  • Adhered to all safety regulations while handling hazardous materials such as aerosols or flammable liquids.
  • Checked load-related documentation to promote completeness and accuracy.
  • Assisted sorters by loading trucks with assigned packages for routes.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Traning for Security

Blue Hills Civic Association
Hartford, CT
06.2024 - 07.2024
  • Completed a brief introductory training in security practices a few years ago, gaining foundational knowledge and skills relevant to safety and security roles.
  • Basic emergency response protocols and understanding potential threats.
  • Introductory concepts of access control and monitoring procedures.
  • General principles of conflict resolution and situational awareness.
  • Observational techniques for identifying potential risks.
  • Basics of maintaining professionalism and calm in tense situations.
  • Teamwork in handling security scenarios.
  • While the training provided a strong foundation at the time, some areas may need revisiting or updating as security practices evolve.
    It instilled an appreciation for the responsibilities of security personnel and the importance of proactive measures in ensuring safety.

Cashier / Sales associate

Dunkin Donuts
Hartford, CT
  • Cash reg
  • Engage with customers
  • Achieved perfect attendance
  • Answer/support customers with things they ask for or about
  • Take trash out

Loader/unloader/handle packages

UPS
Hartford, CT
  • Package people's items and send them off to a different location so they can be shipped
  • Supported other co-workers when they needed help/support with something
  • Loading/unloading trucks with packages or shipments coming in
  • Taped boxes
  • Responsible for the efficient and timely loading and unloading of packages

Staff Member

CRT
Hartford, CT
  • Help kids!
  • Gain customer service skills with co-workers as well as parents of the kids I worked with
  • Built Connections
  • Built Maturity

Mentor/Tutor

HOOPWAVE Sports Mentoring
Hartford, CT
  • Learned Basic Job Training Skills
  • Learned Interview Skills
  • Sales Skills working in shoe companies, restaurant skills, etc
  • Learned Different communication skills
  • Learned to Build different connections with people from all over the world

Education

High School Diploma -

Achievement First Hartford High School
Hartford, CT
06.2023

Skills

  • Exceptional Customer Service
  • Register (check out)
  • Problem Solving skills
  • Encouragement of making a sale
  • Time Management Skills
  • Unloading trucks
  • Mini Security training

Timeline

Traning for Security

Blue Hills Civic Association
06.2024 - 07.2024

Loader/unloader/handle Packages

Amazon
05.2023 - 11.2024

Cashier / Sales associate

Dunkin Donuts

Loader/unloader/handle packages

UPS

Staff Member

CRT

Mentor/Tutor

HOOPWAVE Sports Mentoring

High School Diploma -

Achievement First Hartford High School
Albert Edole