Albert Edole

Dedicated and versatile professional with a strong safety, teamwork, and operational efficiency foundation. Experience spans diverse roles in package handling, customer service, mentoring, and staff support, showcasing adaptability and a commitment to excellence. Recently reignited an interest in security after completing introductory training a few years ago, and now eager to further develop and apply those skills in a security-focused role.

• Safety and Operations: Adhered to strict safety protocols when handling hazardous materials, such as aerosols and flammable liquids, ensuring a secure work environment.
  Skilled in operating forklifts, pallet jacks, and large vehicles to manage freight loads efficiently.
  Experienced in organizing, loading, and unloading packages and shipments to meet operational timelines.
  
• Teamwork and Collaboration: Worked closely with colleagues to load large equipment safely, preventing workplace accidents.
  Supported co-workers in fast-paced environments, fostering a culture of mutual assistance and accountability.
  
• Customer Service and Mentorship: Gained exceptional customer service skills through Dunkin’ Donuts and CRT roles, engaging with customers and addressing inquiries professionally.
  Built meaningful connections while mentoring and tutoring youth at HOOPWAVE, helping them develop job and communication skills.
  
• Security Training:
  Completed a mini-training program at Blue Hills Civic Association, focusing on: Emergency response protocols.
  Monitoring and access control.
  Conflict resolution and situational awareness.
  Developed observational skills and learned to maintain professionalism in high-stress situations.
  Gained an appreciation for the role of security personnel and a desire to pursue further education and hands-on experience in the field.