ALBERTO GALICIA
Hawthorne,CA
Summary
Detail-oriented Front-End and Grocery Support Professional with extensive experience in customer service and store operations. Excels in organizing merchandise, ensuring accurate pricing, and maintaining a clean sales floor. Demonstrates strong manual labor skills and operates equipment efficiently while prioritizing safety. Committed to enhancing team performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
CDT DCOs
CDT sports Drug Testing DCO
Los Angeles, California
05.2026 - Current
- Coordinated safe urine and blood specimen collection for CDT, contributing to joint drug prevention and treatment programs and MLB drug programs.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Grocery Stock Clerk
Ralphs Grocery
El Segundo, California
05.2024 - Current
- Stocked grocery shelves according to Ralphs merchandising and display standards.
- Verified shelf labels, pricing, and signage to ensure accurate product placement for customer satisfaction.
- Organized and aligned merchandise on store shelves to improve accessibility, and maintained cleanliness in grocery department to enhance shopping experience.
- Assisted customers with product locations and aisle directions.
- Monitored product shelf life to maintain store standards and customer satisfaction. for damaged or expired items and promptly removed for disposal.
- Operated cash register during peak hours to provide quick and efficient service to customers.
Front-end Courtesy Clerk
Ralphs Grocery Store
El Segundo, CA
06.2017 - Current
- Packaged or bagged purchases and assisted customers with in-vehicle loading
- Assisted customers with price checks, lifting heavy items and addressing other inquiries
- Guided customers to specific merchandise locations within the store.
- Directed customers to product locations throughout store to help find requested items
- Assisted with price checks, go-backs, and replenishing supplies
- Collected shopping carts from parking lot to keep area clean and organized for customers
- Transported unwanted items from checkout area to designated storage locations.
- Processed payments accurately and efficiently using cash registers.
- Followed best practices for bagging items in reusable, plastic and paper bags
- Enhanced product knowledge to deliver optimal service and meet sales quotas
- Ensured accuracy of pricing labels on all items in the store.
- Built relationships with other departments to ensure smooth product and service flow throughout store
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
Education
Bachelor of Arts - General Business
Cal State Dominguez Hills College
California05-2023
Skills
- Inventory Management
- Payment Processing
- Shelf stocking
- Microsoft Office proficiency
- Regulatory Compliance
- Basic Math
- Decision-Making
- Problem Solving
- Multitasking
- Social Perceptiveness
- Customer assistance
Timeline
CDT DCOs
CDT sports Drug Testing DCO
05.2026 - Current
Grocery Stock Clerk
Ralphs Grocery
05.2024 - Current
Front-end Courtesy Clerk
Ralphs Grocery Store
06.2017 - Current
Bachelor of Arts - General Business
Cal State Dominguez Hills College