Dedicated and compassionate healthcare professional with over 3 years of experience in patient support, medical administration, and clinical observation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Holy Cross Urgent Care
Los Angeles, California
06.2021 - 12.2024
Electrocardiograms (EKG) test on patients if needed
Proficient in measuring and recording vital signs (BP, HR, RR, SpO₂, and temperature)
Provided information and resources to clinic patients
Experienced in assessing patient vitals and recognizing abnormalities
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Front Desk Assistant
Edgemont Medical Clinic
Los Angeles, California
02.2021 - 11.2024
Greeted and registered patients, verifying insurance and personal information
Verified insurance and managed patient billing inquiries.
Provided excellent customer service to patients in a fast-paced environment.
Scheduled appointments and managed front desk operations efficiently
Processed co-pays and handled billing inquiries with accuracy
Maintained compliance with HIPAA regulations and patient confidentiality
Assisted in triaging patients based on urgency and provider availability
Informed providers of any changes in patient status or medical history updates during visits.
Coordinated referrals between primary care providers and specialists.
Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
Site Lead Registered Nurse (RN) at Holy Cross Urgent Care and Diagnostic CenterSite Lead Registered Nurse (RN) at Holy Cross Urgent Care and Diagnostic Center