Kassandra Huiman
Charlotte
Summary
Dedicated Medical Assistant focused on enhancing patient experiences through collaborative care. Expertise in managing medical records, educating patients on treatment plans, and ensuring efficient patient flow. Committed to maintaining high standards of cleanliness and organization within clinical environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Apex Orthodontics Spine & Neurology
Charlotte
01.2026 - Current
- Answered patient phone calls to reschedule appointments and process prescription refills.
- Educated patients on treatment plans and medication usage clearly.
- Collaborated with healthcare team to ensure seamless patient care delivery.
- Maintained cleanliness and organization of medical equipment and supplies.
- Checked status of pre-authorizations for medications, ensuring timely approvals.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Certified Medical Assistant
Urgent Care for Kids
Humble
12.2024 - 12.2025
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Maintained accurate medical records by documenting patient information, test results, and treatment plans
- Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
- Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
- Assisted in minor surgical procedures by preparing sterile instruments and providing support during the procedure
- Experience in EMR system called Experity
Certified Medical Assistant
Provider On Demand
Humble
04.2024 - 10.2025
- Provided comprehensive patient care, managed medical records, and assisted with procedures to enhance patient experience and streamline clinic operations.
- Drew patients' blood work and followed up on test results; analyzed patient data to identify trends and implemented scheduling systems to optimize workflow.
- Assisted healthcare team in implementing strategies to improve patient outcomes and reduce wait times.
- Offered empathetic support to patients, educated on health management, and collaborated with healthcare team to foster positive environment for recovery and well-being.
Sales Associate
Bath & Body Works
Houston
10.2023 - 01.2025
- Deliver exceptional customer service, driving sales through product knowledge and personalized recommendations.
- Maintain store aesthetics and inventory.
- Consistently meet and exceed sales targets.
- Implement effective merchandising strategies to boost product visibility and customer engagement.
Customer Service Representative
AETNA MEDICARE
Houston
10.2022 - 08.2023
- Quote benefits to MMs on their specific plan coverage
- Go above and beyond to help our MMs by calling providers' offices and setting up appointments or transportation etc..
- Provided comprehensive Medicare plan coverage information, addressing member inquiries and proactively assisting with provider appointments and transportation arrangements.
Phlebotomist
GULF COAST REGIONAL BLOOD CENTER
Houston
02.2022 - 08.2022
- Screen our donors beforehand to make sure they are eligible to donate
- Answer any questions or concerns our donors may have
- Explain the process and procedure of the donation of blood to our Donors
- Perform the venipuncture on the donors.
- Prepared and packaged specimens for courier transport.
Specimen Collector
ALPHADERA LABS
Houston
07.2021 - 11.2021
- Test patients for Covid-19 with a PCR test
- Answer any questions patients have
- Explain to them what happens next and how to see their results.
Specimen Collector
MEDRITE IN MONTCLAIR
Montclair
03.2021 - 06.2021
- Test patients for Covid-19 with a PCR or RAPID test
- Answer any questions patients have
- Explain to them what happens next and how to see their results for PCR
- Process the rapid test and call the patients with their results.
CNA (certified Nurses Aide)
COMPLETE CARE AT SUMMIT RIDGE
West Orange
12.2019 - 02.2021
- Help residents with Hygiene and Personal Care
- Help feed any residents if needed
- Fill out ADLs and Restorative paperwork
- Assist Charge Nurse with any wounds
- Talk or entertain with residents.
Swimming Instructor
FINS SWIMMING SCHOOL
Humble
12.2018 - 05.2019
- Answered phone calls and addressed guest inquiries while scheduling classes to ensure smooth operations.
- Processed cash and card payments for customer purchases to facilitate transactions efficiently.
- Taught children of varying ages to swim safely and confidently, fostering water safety skills.
Sales Associate
CHARLOTTE RUSSE
Humble
10.2018 - 01.2019
- Handle Cash and card transactions
- Greet guest with a smile and keep all clothing rooms clean.
Team Lead
WET 'N' WILD SPLASHTOWN
Spring
04.2018 - 10.2018
- Same responsibilities as a team member
- Schedule breaks for team members, and write count of entries/exits of guests in the park for Corporate.
Team Member
WET 'N' WILD SPLASHTOWN
Spring
04.2017 - 09.2017
- Processed card and cash transactions, ensuring accuracy and efficiency at point of sale.
- Responded to guest inquiries, providing information on services and amenities to enhance guest experience.
Education
BASIC LIFE SUPPORT -
09-2025
Certified Medical Assistant (CMA) -
Fortis College
Houston, TX03-2024
Certified EKG & Phlebotomist Technician -
Americation Career and Training School
Newark, NJ02-2021
Certified Nurses Aid (CNA) -
Nursesvue Careertek
East Orange, NJ10-2019
High school diploma -
Atascocita High School
Humble, TX05-2018
Skills
- Phlebotomy
- Patient care
- Medication administration
- Vital Sign Monitoring
- Blood sampling
- Injection administration
- Immunization Administration
- Wound care
- Patient Assessments
- Patient registration
- Patient Scheduling
- Intake
- Documentation review
- Specimen Preparation
- Medical Billing
- Insurance verification
- Medical terminology
- EMR systems
- Microsoft Office
- Time management
- Organizational skills
- Customer service
- Leadership
- Clinical confidentiality policies
- HIPAA Compliance
- OSHA
- Long-term care
- Geriatrics
- Family medicine
- Urgent care
- Primary care
- Procedure Assistance
- Private practice experience
- EKG Monitoring
- Patient inquiries
- Data Entry
- Administrative skills
- Specimen Preparation
- EMR systems
Certification
- Certified Medical Assistant
- Certified Phlebotomy Technician
- BLS Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Apex Orthodontics Spine & Neurology
01.2026 - Current
Certified Medical Assistant
Urgent Care for Kids
12.2024 - 12.2025
Certified Medical Assistant
Provider On Demand
04.2024 - 10.2025
Sales Associate
Bath & Body Works
10.2023 - 01.2025
Customer Service Representative
AETNA MEDICARE
10.2022 - 08.2023
Phlebotomist
GULF COAST REGIONAL BLOOD CENTER
02.2022 - 08.2022
Specimen Collector
ALPHADERA LABS
07.2021 - 11.2021
Specimen Collector
MEDRITE IN MONTCLAIR
03.2021 - 06.2021
CNA (certified Nurses Aide)
COMPLETE CARE AT SUMMIT RIDGE
12.2019 - 02.2021
Swimming Instructor
FINS SWIMMING SCHOOL
12.2018 - 05.2019
Sales Associate
CHARLOTTE RUSSE
10.2018 - 01.2019
Team Lead
WET 'N' WILD SPLASHTOWN
04.2018 - 10.2018
Team Member
WET 'N' WILD SPLASHTOWN
04.2017 - 09.2017
BASIC LIFE SUPPORT -
Certified Medical Assistant (CMA) -
Fortis College
Certified EKG & Phlebotomist Technician -
Americation Career and Training School
Certified Nurses Aid (CNA) -
Nursesvue Careertek
High school diploma -
Atascocita High School