Albert Nicdao
Hope Mills,NC
Summary
Detail-oriented Healthcare Technician specializing in environmental assessments and crisis response coordination. Demonstrated success in ensuring regulatory compliance and enhancing public health initiatives. Extensive experience in hearing assessments and audiology documentation within the Army Hearing Program. Proven ability to manage inventory and deliver exceptional customer service while ensuring compliance with safety standards.
Overview
15
15
years of professional experience
8
8
Certifications
Work History
Healthcare Technician
Army Hearing Program
Fort Bragg, NC
10.2022 - Current
- Detail-oriented and certified Healthcare Technician with six years Field Sanitation experience in the
military conducting environmental assessments, ensuring regulatory compliance, and promoting public
health and safety. Proven ability to identify and mitigate environmental hazards, analyze data, and
implement effective health and safety programs. Seeking to leverage my skills and experience to
contribute to a safe and healthy environment at Environmental Health Department, Preventive Medicine
Fort Bragg NC. - Coordinates and administers DOEHRS-HC hearing exams, to include biological & daily calibrations IAW with regulations and local SOP for average of sixty (60) service members daily.
- Accurately screens, documents, and identifies correct baseline hearing tests (DD2215s) for DOEHRS-HC testing, annual hearing tests (DD2216s) for follow-up testing, complete audiologic evaluation, & hearing profiles for proper scheduling for the completion of appropriate testing.
- Accurately enters & updates demographic data into computer for DOEHRS-HC to maintain integrity of medical-legal documents.
- Properly fits and dispenses a variety of hearing protection and provides individual/group instruction regarding hazardous noise and hearing protection devices to every patient and also during AIC for 82nd Airborne Division for average of 300 incoming personnels weekly.
- Assists in delivery of hearing education courses to include Unit Hearing Program Officer (HPO) training, DOEHRS-HC technician workshop (CAOHC), Field Sanitation courses, and annual unit hearing education briefs.
Supply Technician
Durham VA Health Care System
Durham, NC
11.2021 - 12.2022
- Performed a variety of work that includes inventory management of expendable supply inventories, purchasing and market research, budget and cost containment, and accountability of non-expendable equipment.
- Managed and controlled all inventory transactions for assigned areas in the VA Durham Medical Center using the Generic Inventory Package (GIP).
- Responsible for establishing the inventory records in the primary and secondary inventory points, assigning proper descriptions and units of issue and receipt, conversion factors, issue multiples, storage location codes, etc.
- Maintained stock at primary and secondary inventory locations for all clinical and administrative services.
- This involves pulling stock inventory and material from main inventory for delivery; replenishing stock inventory; interacting with clinical and administrative customers to ensure issues and needs are identified and either resolved or escalated to supervisors or Inventory Management Specialists as needed; maintaining records on stock levels; recommending revisions in stock levels as needed to supply changes to Inventory Management Specialists; communicating to the lead or supervisor any concerns related to supplies, equipment and procedures, providing information as needed orally or in writing regarding customer or external stakeholder issues, general telephone inquiries and visitor referrals; communicating with customers and vendors to obtain information regarding medical supplies.
- Daily monitored expiration dates, rotated stock to limit outdates and removed items from use as required by outdates.
- Supported item managers in checking inventory for stock identified for recalled items and hazard alerts; ensures critical supplies are appropriately monitored and controlled, resolving deviations when possible, and escalating significant deviations to the Inventory Management Specialists.
- Performs daily inventory of primary and secondary inventory points using bar coding equipment on a predetermined schedule that will allow for timely replenishment orders.
- Resolves differences between records and physical count of stock.
- Distributed items according to established or ad hoc requirements in computerized inventory management systems such as GIP.
- Utilizes a pager or similar device to expedite the pick/delivery of items needed in user areas throughout the VA HCS and supported catchment area.
- Fills requests for items based on daily schedules of need or on an emergent basis as appropriate.
- Delivered supplies in a timely and accurate manner, ensuring supplies and material delivered are in sterile and operational condition.
- Deliveries will be towards, clinics and other secondary locations that may be in remote sites.
- Delivery by motor vehicle may be required.
- Related skills include technical training and usage of Vista, Par Vision, and Par-X software for inventory management and pulling tickets for all medical departments.
Civil Affairs Team Seargeant
USASOC, 95th Civil Affairs Brigade
Fort Bragg, NC
05.2015 - 07.2021
- As Civil Affairs I coordinated efforts for a four-man team engaged in humanitarian, civil, and military projects for solution development to hurdles to local, intergovernmental, and international delivery.
- Monitored social media and online sources for public messaging trends.
- Worked with Environmental Protection Agency, Office of Defense Cooperation, USAID, NASA, NGOs, and local mayors to resolve migration, woman and child abuse, health and environmental problems, improve operations, and provide exceptional customer service.
- Supported national disaster, defense, or emergency assistance and response activities.
- Negotiated agreements between local vendors, contractors, and foreign government partners for humanitarian assistance projects and NGO-sponsored activities and events.
- Team member serving as an adviser and researcher for a broad spectrum of areas ranging from national security, emerging doctrine and issues, organizational design, force structure and management, and congressional activities related to Special Operations Forces (SOF).
- Developed messaging plans to align with the USASOC Strategy and other strategic guidance during deployment in Serbia, Bosnia, and Moldova.
CMSE Team NCO/Pay Agent
CMSE, US Embassy Sarajevo
Sarajevo, Bosnia and Herzegovina
01.2016 - 06.2019
- Coordinated efforts of four team members engaged in humanitarian, civil, and military project for solution development to hurdles to local, intergovernmental, and international delivery.
- Monitored social media and online sources for public messaging trends.
- Worked with Environmental Protection Agency, Office of Defense Cooperation, USAID, NASA, NGO's, and local mayors to resolve migration, woman and child abuse, health and environmental problems, improve operations and provide exceptional customer service.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Developed team communications and information for video and audio teleconference meetings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained stock and primary/secondary inventory locations for all administrative services before, during and after deployment.
- Maintained inventory records of stock levels pulled and replenished as necessary.
- In charge of maintaining equipment with a value of over 800,000 USD team equipments and supplies.
- Created robust area study for four countries in Europe, identifying critical requirements needed by local citizens in case or during combat or crisis situations.
- I am responsible for researching, coordinating, conducting and participating in the planning and production of civil affairs related documents, while enabling the civil-military operations of the supported command.
- Assisted with civil-military planning and support.
- Coordinated military resources to support reconstitution or reconstruction activities to be conducted in identified areas of interest in Moldova, Bulgaria, Serbia, and Bosnia & Herzegovina.
- Supported national disaster, defense, or emergency assistance and response activities.
- Pay agent during Civil Military Support Element deployment in Bulgaria, Moldova, Serbia, and Bosnia.
Medical Section NCO
US Army
Fort Knox, KY
08.2010 - 05.2016
- Managed and updated health records of 300 personnel to ensure each received appropriate and needed care.
- Provided both emergency and standard medical care to US Army personnel by conducting verbal and physical exams and administering appropriate treatment.
- Perform daily inventory using barcoding equipment on a predetermined schedule for medical supplies and types of equipment.
- Ensured critical supplies are appropriately monitored and controlled.
- Monitor and dispose of stock per expiration dates to avoid distribution of expired materials.
- Trained approximately 120 Afghan Army Medics for combat life-saving course and certified them for combat readiness and daily deployment outside the wire, foot patrols, and checkpoints of critical and high-risk areas.
- Control access of vehicles and personnel to secured areas during deployment in Afghanistan.
- Check identification and vehicles to ensure only authorized personnel are allowed access.
- Advise visitors and contract workers to assist them in compliance with security procedures and requirements.
- Enter data into automated forms to provide visitor passes.
- Enter personnel information to determine the appropriate access for individuals entering a location.
Education
Bachelor of Science - Gen. Science, Mathematics
Caloocan
Caloocan, Philippines03.1996
Skills
- Environmental assessments
- Supply chain logistics
- Crisis response coordination
- Hearing assessment and audiology
- Inventory management
- Clinical training
- Customer service
Certification
Civil Affairs Operation
Timeline
Healthcare Technician
Army Hearing Program
10.2022 - Current
Supply Technician
Durham VA Health Care System
11.2021 - 12.2022
CMSE Team NCO/Pay Agent
CMSE, US Embassy Sarajevo
01.2016 - 06.2019
Civil Affairs Team Seargeant
USASOC, 95th Civil Affairs Brigade
05.2015 - 07.2021
Medical Section NCO
US Army
08.2010 - 05.2016
Bachelor of Science - Gen. Science, Mathematics
Caloocan