Albert M. Payne
Summary
Experienced Field Representative with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with sales, technology, executive, and business audiences.
Overview
40
40
years of professional experience
Work History
Field Risk Specialist
Datascan Field Services
Alpharetta
01.2019 - Current
Verify in stock inventory by inspecting the VIN/serial number for each floorplan inventory unit
Meet with authorized dealership personnel to identify the disposition of missing inventory units
Review and verify the authenticity of dealer records and other documentation associated with sold, missing and damaged inventory units
Review audit results with dealer personnel
Communicate with client representatives about audits results, dealer conditions, and risk potential
Sales Associate
Easterns Automotive Group / Eastern Motors
Laurel
04.2016 - 01.2019
Providing exceptional service throughout the customer's experience.
Reading, collecting, and transcribing data in order to complete the sale.
Store Manager, Logistics Manager, Call Center Specialist
The Salvation Army Family Store; Donation Center
Manassas
10.2009 - 04.2016
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Coordinate Fleet of trucks to pick up donations
Lot Attendant Supervisor
Pohanka Saturn
Bowie
09.2006 - 12.2009
Receipt of new vehicles and match vin against incoming vehicle records. Physically verifying floorplanned inventory.
Project Manager
Avaya, Lucent , AT&T
Washington
03.1986 - 08.2006
Met with clients to ascertain project intent, requirements and budgets.
Delivered a high level of service to clients to both maintain and extend the relationship for future business opportunities.
Education
Project Management Masters Certification - Telecommunications
George Washington University
2003
Skills
- Client-focused
- Financial records and processing
- Detail-oriented
- Excellent communication and interpersonal skills
- Ability to work independently
- Exceptional time management
Affiliations
Award recipient for Outstanding Customer Service Award recipient for Top Salesman 6 Quarters out of 8.
U. S. Navy Veteran Honorable Discharge Served as Presidential Honor Guard Washington D.C.
Timeline
Field Risk Specialist
Datascan Field Services
01.2019 - Current
Sales Associate
Easterns Automotive Group / Eastern Motors
04.2016 - 01.2019
Store Manager, Logistics Manager, Call Center Specialist
The Salvation Army Family Store; Donation Center
10.2009 - 04.2016
Lot Attendant Supervisor
Pohanka Saturn
09.2006 - 12.2009
Project Manager
Avaya, Lucent , AT&T
03.1986 - 08.2006
Project Management Masters Certification - Telecommunications
George Washington University