Albert Perez
Bristol,PA
Summary
Dynamic professional with extensive experience in case management and community outreach. Skilled in crisis intervention and cultural competence, consistently facilitating impactful resource connections and personalized support plans that empower individuals and promote stability.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Warming Center Staff
Prevention Point Philadelphia
Philadelphia, PA
01.2026 - 03.2026
- Assisted in outreach efforts to connect with underserved communities.
- Collaborated with team members to develop resource materials for community engagement.
- Engaged clients through intake processes, ensuring accurate information collection.
- Organized and maintained inventory of supplies for program activities.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with clients and staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Provided emotional support to clients, enabling them to better cope with challenging situations.
Outreach Specialist / Case Manager
Prevention Point Philadelphia
Philadelphia, PA
05.2013 - 07.2025
- Developed and implemented outreach strategies to enhance community engagement and awareness.
- Provided ongoing support and mentoring to a wide range of diverse communities, specifically using a harm reduction approach to foster well being and stability
- Coordinated comprehensive resource assessments for individuals, connected them with essential medical care, education, and training opportunities
- Managed client transportation and logistics to ensure consistent access to critical services and essential program participation
- Facilitated client development through assisting individuals with goal setting and implementing motivational thought patterns to encourage self-efficacy and positive behavior change
- Analyzed community needs assessments to tailor programs that address specific population challenges.
Staff Monitor
Self Help Movement Inc.
Philadelphia, PA
2009 - 2013
- Monitored participant progress and engagement in recovery programs
- Assisted in developing personalized treatment plans for clients
- Collaborated with team members to ensure effective communication and support
- Conducted regular assessments to track client outcomes and needs
- Delivered peer mentoring and goal planning services
- Performed extensive community outreach and resource coordination, including arranging transportation for program participants
Education
General Educational Development (GED) Credential
1992
Skills
- Crisis management
- Community engagement and outreach
- Goal setting
- Collaboration and teamwork
- Client assistance referrals
- Case management
- Harm reduction strategies
- Cultural competence
Certification
- Mental Health First Aid USA Training - May 2025
- Prevention Point Philadelphia Ambassador - April 2025
- CPR Certification - March 2020
Languages
Spanish
English
Timeline
Warming Center Staff
Prevention Point Philadelphia
01.2026 - 03.2026
Outreach Specialist / Case Manager
Prevention Point Philadelphia
05.2013 - 07.2025
Staff Monitor
Self Help Movement Inc.
2009 - 2013
General Educational Development (GED) Credential