Albert Quiroz
Bonnerdale,AR
Summary
Dynamic and results-driven professional with extensive experience at Dollar General, excelling in customer service and team leadership. Proven track record in enhancing sales through effective merchandising and staff training. Skilled in cash handling and client relationship management, consistently achieving sales goals while fostering a collaborative work environment.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate
Dollar General
Pearcy, AR
09.2025 - Current
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained store inventory accuracy through regular stock checks and replenishment.
- Operated cash register efficiently, processing transactions with attention to detail.
- Collaborated with team members to ensure optimal store presentation and merchandising standards.
- Trained new associates on operational procedures and customer service best practices.
- Implemented promotional displays to drive sales and attract customer interest effectively.
- Addressed customer complaints promptly, ensuring resolution and satisfaction.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
Clean up Crew
Weyerhaeuser
Dierks, AR
05.2025 - 07.2025
- Operated industrial cleaning equipment to maintain cleanliness of work areas.
- Followed safety protocols to ensure compliance with workplace regulations.
- Assisted in waste management processes to promote sustainability initiatives.
- Collaborated with team members to optimize workflow efficiency during cleanup tasks.
- Conducted routine inspections of equipment to identify maintenance needs.
- Participated in training sessions to enhance cleaning techniques and safety practices.
- Maintained inventory of cleaning supplies, ensuring availability for operations.
- Reported safety hazards and equipment issues promptly to supervisors for resolution.
- Increased overall efficiency within the cleanup crew by proactively identifying areas requiring improvement or adjustments to current methods used in task execution.
- Exemplified strong problem-solving skills by identifying and addressing potential issues before they became larger concerns, resulting in a consistently clean and functional workspace.
- Collaborated with fellow crew members to complete large-scale cleaning projects efficiently and on schedule.
- Contributed to an organized workspace by arranging essential tools and supplies for efficient use by team members.
- Consistently met deadlines for completion of assigned tasks while maintaining high-quality results that exceeded expectations.
- Fostered positive working relationships with colleagues through clear communication and support during challenging assignments.
- Maintained compliance with all relevant regulations regarding environmental safety, health practices, and waste disposal procedures.
Student Worker
South Pike County School District
Murfreesboro, AR
04.2025 - 05.2025
- Adapted quickly to changing priorities while managing multiple tasks effectively.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
- Provided administrative support to ensure smooth office operations.
Education
High School Diploma -
Murfreesboro High School
Murfreesboro, AR05.2025
Skills
Customer service
- Manual labor
- Strong work ethic
- Heavy lifting
- Efficient cleaning techniques
- Adherence to safety protocols
Retail store operations
Cash handling
Opening and closing procedures
Team leadership
Goal oriented
Customer needs assessment
Staff training and development
Teamwork and collaboration
Client relationship management
Sales pitching
Social media selling
Negotiation
Sales presentations
Meeting sales goals
Shipping and receiving
Verbal and written communication
Upselling and cross selling
Timeline
Lead Sales Associate
Dollar General
09.2025 - Current
Clean up Crew
Weyerhaeuser
05.2025 - 07.2025
Student Worker
South Pike County School District
04.2025 - 05.2025
High School Diploma -
Murfreesboro High School