Albert Rice
Oak Park,IL
Summary
Fleet Mechanic committed to keeping equipment, vehicles and tools working at optimal levels by diagnosing and correcting mechanical problems. Strong attention to detail with good customer service problem-solving skills and hardworking nature. Knowledgeable about warranty services, invoicing and documentation requirements.
Work History
Fleet Mechanic
Swift Transportation Intermodel
04.2023 - Current
- Ensured compliance with specified guidelines during the preventative upkeep of tractors and trailers.
- Resolved customer issues related to company vehicles.
- Executed routine maintenance on vehicle lubrication systems.
- Check air pressure of tires
- Check fluid levels and top off if needed
- Reviewed vehicles and trailers to identify required extra repairs.
- Perform all body repairs needed
- Perform GPS tracking installation on all company tractors and trailers
- Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.
- Facilitated cross-functional collaboration between departments to ensure seamless coordination of fleet maintenance efforts during peak periods of operation.
- Adhered to manufacturer's specifications for optimal safety and reliability when completing repairs and maintenance services.
- Completed multi-point inspections and washed and refueled units.
- Strengthened compliance with federal regulations through meticulous documentation of all maintenance activities.
- Updated and maintained diagnostic equipment, keeping workshop at forefront of automotive technology.
- Submitted invoices and completed warranty paperwork.
- Streamlined warranty claims process, accelerating resolution of claims and reducing losses.
- Initiated preventive maintenance program that significantly reduced incidence of unexpected breakdowns.
- Resolved electrical and mechanical failures, restoring vehicle functionality and driver confidence.
- Used computer equipment, hand tools and technical skills to diagnose faults.
- Teamed up with staff to tackle complex challenges, enhancing the speed of problem-solving.
- Prepared vehicles for annual DOT inspections.
Field Technician
First Student
10.2019 - 04.2023
- Guarantee completion of repairs and preventative maintenance per manufacturer specifications.
- Performed installations of GPS tablets, child checkmate devices and security monitoring systems on various vehicles.
- Troubleshoot any WIFI connection and/or charging issues
- Replace or repair any components that are defective or damaged
- Field Test defective components on-site
- Clarified doubts of customers about installed products.
- Generated comprehensive reports detailing reasons for part failures.
- Streamlined return process by effectively managing part packaging and pickup setups.
- Administer reconciled financial records for travel-related expenses.
GSE Mechanic Assistant
Atlantic Aviation
07.2016 - 08.2017
- Refuel aircraft services equipment
- Conducted scheduled weekly, monthly, quarterly, and yearly maintenance on all equipment.
- This includes aircraft refueling trucks and fuel storage facility, ground power units, tugs, and courtesy vehicles
- Facilitated customer transit between multiple locations within Chicago.
- Help with customer's baggage when needed
- Provided attentive customer service.
- Preform snow removal and help dethaw airplanes when needed
Financial Aid Department/Automotive Tech Department
Harry S Truman College
01.2013 - 08.2017
- Guide veterans on available benefits.
- Managed student records using Excel.
- Assisted students with preliminary documentation as part of administrative duties.
- Perform basic automotive tasks such as charging batteries and changing tires for faculty/students
- Set up demonstration cars for hands-on classroom training each day
- Maintain organized and functional tool room.
Pre-Maintenance
Enterprise Holdings
07.2014 - 08.2015
- Ensure all repairs and preventative maintenance are completed per the manufacturer's specifications and guidelines
- Provide safe and reliable vehicles upon completion of repairs and preventative maintenance
- Perform in-fleet servicing on new cars per company procedures as required
- Perform buy back/turn back servicing per company procedures as required
- Perform vehicle servicing/repairing to maintain company standards; maintain Out-Of-Service at or below 2%
- Maintain safe and clean work area
- Perform other related duties as required
Housekeeper
Ten Perfect Nails & Spa
01.2005 - 08.2014
- Performed various cleaning duties, such as vacuuming, sweeping, carpet shampooing
- Maintained an organized work environment by performing light maintenance duties
Flight Deck Transportation Lead
United States Navy
08.1999 - 12.2004
- Dedicated five years to national service.
- Steered fleet coordination and logistics efforts over a duration of three years.
- Oversaw crew operations efficiently for one year.
Education
Bachelor's degree - Automotive Technology Management
08.2026
Associate in Applied Science degree - Automotive Technology
08.2017
Skills
- Exceptional Customer Care
- Budget Oversight
- Clear Verbal Communication
- Emergency Response Skills
- Crisis Management Abilities
- Basic Emergency Care
- Safety Monitoring
Personal Information
- Willing To Relocate: True
- Authorized to work in the US for any employer
Timeline
Fleet Mechanic - Swift Transportation Intermodel
04.2023 - Current
Field Technician - First Student
10.2019 - 04.2023
GSE Mechanic Assistant - Atlantic Aviation
07.2016 - 08.2017
Pre-Maintenance - Enterprise Holdings
07.2014 - 08.2015
Financial Aid Department/Automotive Tech Department - Harry S Truman College
01.2013 - 08.2017
Housekeeper - Ten Perfect Nails & Spa
01.2005 - 08.2014
Flight Deck Transportation Lead - United States Navy
08.1999 - 12.2004
Southern Illinois University - Bachelor's degree, Automotive Technology Management
Harry S Truman College - Associate in Applied Science degree, Automotive Technology
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