Albert Rossi

• Supervised a staff of 12 employees and made sure the job was done correctly
• Conducted payroll and made the weekly work schedule
• Made sure that all assigned tasked had been performed throughout the day and that the proper Cheesecakes were produced following the correct recipes
• Oversaw opening and closing the day at the establishment
• Made sure all equipment worked efficiently.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Managed budget implementations, employee evaluations, and contract details.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Reported issues to higher management with great detail.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Resolved problems promptly to elevate customer approval.

• Providing excellent customer service and supervising the entire front crew, cashier’s, food runner, To Go order personnel
• Verified that all food ordered, To Go orders and curbside orders were 100% correct
• In charge of doing the deposit report for the day, closing the cash register, finalizing all credit card sales, finalize time sheets for my crew, and send off all paperwork electronically to corporate
• Maintain the restaurant extremely clean, and make sure that all sanitizers and bathrooms/kitchen are cleaned every 2 hours
• Also work in the kitchen mainly making pizzas and salads, verifying that they are 100% fresh, correct temperature and adhere to state health codes
• Check that all the food labels are marked accurately
• Verify that all the freezer, coolers, food prep area, and dishwasher area are cleaned properly
• In charge of completing and ordering the restaurant food order on a weekly basis.
• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
• Oversaw budget to manage expenditures and control costs.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.

• Over saw daily operations such as payroll, conducting the daily report, writing the work schedule
• Turned around unprofitable sales and food order operations, and increased sales
• Managed the food orders to where the Franchise saved over 20% by having accountability on ordering the right number of products
• Developed management, leadership, organization skills in a locally family-owned business
• Experience with organizing, planning, controlling, and leading teams
• Improved customer relationship management/marketing skills
• Did payroll, run the company, made the food orders with different vendors
• Opened 3 restaurants with Valentino's Company
• Maintained all 3 locations up to date with permits and accountability with the accounts
• Kept low cost of goods and maintained inventory of all liquor, food, beer
• Did schedules for every restaurant and approved all schedules
• Helped build all 3 locations
• Maintained a good health score in all 3 locations.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.

• Owned and foresaw daily operations of the establishmege
• Planned and organized advertisement for the business
• Foresaw all the hiring, and training of a staff of all employees
• Managed the food orders efficiently with Sysco and US Foods
• Developed management, leadership, organization skills in a locally family-owned business
• Experience with organizing, planning, controlling, and leading teams
• Improved customer relationship management/marketing skills
• Did payroll run the company, made the food orders with different vendors.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.

• Over saw all daily operations, made sure all areas of the establishment worked efficiently
• Made sure that the best Customer service was given by every employee in the establishment
• Conducted the weekly payroll, work schedule food and alcohol orders
• Made sure that the kitchen and food was cooked in safe temperatures and that all equipment worked efficiently
• Developed management, leadership, organization skills in a locally family-owned business
• Experience with organizing, planning, controlling, and leading teams
• Improved customer relationship management/marketing skills
• Did payroll run the company, made the food orders with different vendors.

• Assembled various Boat motors and tested the equipment to make sure they worked efficiently
• Followed all safety rules and regulations never had any accidents
• Worked with various tools to perform my job
• Tested all motors once they had been assembled to see if they were working properly inside the water
• Ran multipole test with Computers to re-program them if they had issues.