● I am a huge fan of football I am an Eagles fan in the NFL, and obviously a bigger fan of Alabama Crimson Tide! (Roll Tide)
● I am also interested in things like music and food!
Albert Shayo
Summary
Dynamic professional with a proven track record in client services and safety awareness, honed at the New Jersey Institute for Disabilities. Excelled in crisis intervention and fostering personal growth, demonstrating exceptional problem-solving and teamwork skills. Cultivated strong customer relationships at 656 Stingers, enhancing dining experiences through attentive service and efficient time management.
Overview
6
6
years of professional experience
Work History
Residential Trainer
New Jersey Institute for Disabilities
05.2024 - Current
- Provide crisis intervention when necessary, utilizing de-escalation techniques to ensure the safety of all individuals involved.
- Assist residents in achieving personal goals, providing consistent encouragement and guidance throughout the process.
- Tracked medication schedules ensuring timely administration.
- Provided safe and compassionate assistance to those with physical and neurological disorders ranging from cerebral palsy to Impulse disorder.
Server
656 Stingers
05.2020 - 08.2024
- Reoccurring summer position
- Provided attentive service during high-volume periods without sacrificing attention to guest rapport.
- Set a positive tone for the entire dining experience as incoming guests' first contact point.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously with efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Head Busser
Sage Fine Dining
04.2019 - 08.2019
- I worked quickly, communicated with other staff, and always looked for better ways to complete tasks to improve productivity and keep tables ready for incoming guests.
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Bachelor of Science - Kinesiology
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Safety Awareness
- Client Services such as mediation
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Detailed Reporting
Interests
Timeline
Residential Trainer
New Jersey Institute for Disabilities
05.2024 - Current
Server
656 Stingers
05.2020 - 08.2024
Head Busser
Sage Fine Dining
04.2019 - 08.2019
Bachelor of Science - Kinesiology
The University of Alabama
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