Albert Wdziekonski
Barrington,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Owner/Manager of Music School
All That Music
08.2004 - 07.2017
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Customer Service Representative
Quintana And Fabian
03.1997 - 06.2003
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Greeted and assisted customers with purchases
- Rotated marchendice and set seasonal displays
- Ensured all rental contracts were filled out properly and entered into the computer system
Sales Specialist
Precision Video And Audio
05.1990 - 02.1993
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Education
Bachelor of Arts - Music Performance
Roosevelt University
Chicago, IL05.1997
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Flexible and Tolerant
- Organized
- Team Oversight
Languages
Polish
Native or Bilingual
Timeline
Owner/Manager of Music School
All That Music
08.2004 - 07.2017
Customer Service Representative
Quintana And Fabian
03.1997 - 06.2003
Sales Specialist
Precision Video And Audio
05.1990 - 02.1993
Bachelor of Arts - Music Performance
Roosevelt University