Alberta Gilliam
Milwaukee,WI
Summary
Am seeking a full-time position with a company. I am confident that I can achieve high rates of customer satisfaction by interacting with guests for quick resolutions to their problems and providing high quality services.
Seeking a position with a company which will require me to utilize my skills, ability, and experience to ensure the company’s success.
Knowledgeable individual with background in providing compassionate and personalized care to clients. Skilled in assisting with daily activities and creating supportive environment for enhanced well-being. Demonstrated reliability and patience while effectively communicating and adapting to individual needs.
Experienced with providing direct personal care and fostering supportive environment for clients. Utilizes strong communication and empathy to address individual needs and enhance well-being. Knowledge of adaptive techniques and safety procedures in caregiving settings.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Abundant Living Care
02.2018 - 01.2025
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided basic grooming and hygiene assistance to patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
Laundry department/cook/Bartender
Courtyard Marriott
05.2018 - 03.2020
- I washed all the linens for all the rooms
- Prepared breakfast/dinner
- Worked special events preparing food
- Prep food for upcoming shifts
- Prepared drinks
- Restocked beer and liquor of bar products
Laundry Department/housekeeping Housemen
Brewhouse inn
03.2017 - 05.2018
- I washed linens for all the rooms
- Received and marked articles for laundry
- Filled in shift
- Used different type of machines, including computer-operated models to complete laundry loads
- Operated ironing equipment and folded laundered items
Personal Caregiver
Helen Tenner
03.2012 - 10.2016
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided basic grooming and hygiene assistance to patients.
Wisconsin certified nurse assistant (CNA)
Columbia St. Mary
03.2001 - 05.2010
- Documented patient intake and dietary requirements
- Feeding patient when needed
- Assisted patient with shaving/bathing
- Promoted healthy habits and wellness
- Checked vitals
- Collected specimens
- Maximized patient comfort to maintain optimal environment
Education
Wisconsin certified nurse assistant (can) -
columbia st. mary
05.2010
Skills
- Sorting and treating stains
- Laundry handling
- Cleaning agents knowledge
- Drying techniques
- Inventory management
- Attention to detail
- Cleanliness
- Organizational skills
- Problem-solving skills
- Meal preparation
- Customer service
- Strong multitasking
- Strong work ethic
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- Certified Caregiving Consultant (CCC) - Caregiving.com.
Languages
English
Full Professional
Timeline
Laundry department/cook/Bartender
Courtyard Marriott
05.2018 - 03.2020
Personal Caregiver
Abundant Living Care
02.2018 - 01.2025
Laundry Department/housekeeping Housemen
Brewhouse inn
03.2017 - 05.2018
Personal Caregiver
Helen Tenner
03.2012 - 10.2016
Wisconsin certified nurse assistant (CNA)
Columbia St. Mary
03.2001 - 05.2010
Wisconsin certified nurse assistant (can) -
columbia st. mary
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