Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alberta Montgomery

10176 McKee Road, Lascassas,TN

Summary

Results-oriented professional with extensive experience in public service management. Skilled in strategic planning and communication, consistently achieving improved operational efficiency and compliance through innovative program evaluations and relationship-driven approaches.

Overview

9
9
years of professional experience

Work History

Director

Tennessee State Department of Health
Nashville, TN
01.2018 - 01.2020
  • Oversaw implementation of data-driven policies to improve operational efficiency within department services.
  • Conducted regular evaluations of health programs, ensuring compliance with state regulations and best practices.
  • Provided Administrative support for the Presumptive Eligibility Program as well as the Breast and Cervical Cancer Programs for all 95 counties in Tennessee.

Manages Care Specialist III

Tennessee State Department of Health
Nashville, TN
10.2010 - 01.2018
  • Developed and implementedplans to address recipients needs effectively.
  • Coordinated communication between managers and employees to ensure recipients received the best customer service.
  • Monitored employees' progress, documenting improvement on providing accurate information regarding the services that are being provided for the recipients.
  • Trained and mentored new staff on best practices in compliance protocols.

Education

Master of Science - Public Service Management

Cumberland University
Lebanon, Tennessee, TN
06-2009

Bachelor of Arts - Family Studies And Gerontology

Southern Nazarene University
Bethany, OK
05-1993

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making

Timeline

Director

Tennessee State Department of Health
01.2018 - 01.2020

Manages Care Specialist III

Tennessee State Department of Health
10.2010 - 01.2018

Master of Science - Public Service Management

Cumberland University

Bachelor of Arts - Family Studies And Gerontology

Southern Nazarene University