Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert (AJ) Oglum

Verona,WI

Summary

Dynamic security and mental health professional with extensive experience leading highly skilled security teams in sensitive and volatile settings. Proven expertise in program development for aggression intervention and crisis management. Skilled in verbal de-escalation and conflict resolution, fostering a safe environment while enhancing team preparedness. Committed to promoting patient safety and well-being through effective communication and training of staff.

Overview

32
32
years of professional experience

Work History

Security Officer 2

SSM Health - St Mary's Hospital
03.2023 - Current
  • Monitored hospital premises to ensure safety and security for patients, staff, and visitors.
  • Conducted regular patrols to detect and deter suspicious activity in assigned areas.
  • Responded promptly to emergencies, coordinating with law enforcement and emergency services as needed.
  • Maintained detailed logs of incidents, ensuring accurate documentation for follow-up and reporting.

Psychiatric Care Supervisor

Mendota Juvenile Treatment Center
10.1999 - 03.2022
  • Interpreted and implemented policies, procedures, programs and directives as mandated by the State of Wisconsin and MJTC.
  • Consulted with Director for evaluation, recommendations, and solutions to management problems.
  • Collaborated with treatment team on creation of policies and procedures to ensure resident safety.
  • Conducted investigations, documented and communicated findings to Director or other managers as appropriate. Conveyed information accurately in written and verbal reports.
  • Enhanced community relations by communicating and working with other departments, the public, and other agencies.
  • Established expectations that will not tolerate prejudices, unfairness, and harassment among staff or between staff and inmates.
  • Supervision of up to 14 security and direct care staff. Directed, instructed and monitored work assignments and responsibilities of assigned PCTs. Served as a resource person and provided coaching to subordinate staff.
  • Evaluated PCT's performance, completing probationary and annual employee performance reports, and made effective recommendations and/or decisions regarding staff retention, promotions, terminations, training, and performance issues.
  • Advised and counseled staff, conducted investigations as needed and initiated the disciplinary process as warranted.
  • Conducted employment interviews and the selection process for subordinate staff.
  • Oversaw daily operations, ensuring adherence to quality and safety standards.
  • Partnered with Director to develop, review and revise PCT job duties and position descriptions.
  • Planned for and participated in orientation, on the job, and continuous training for PCTs.
  • Supervised and directed staff in the application of physical and mechanical control methods and techniques as prescribed. Consistently followed MJTC policies, utilizing least restrictive means of physical control.
  • Assured assigned areas were safe and secure and instructed subordinate staff in proper control of keys, tools, drugs, weapons, or contraband in general recommendations to the Director regarding security plans, and risk management plans.
  • Resolved resident, staff and visitor problems in areas of supervision.
  • Promoted responsible independent behavior by role modeling appropriate security behavior, positive interpersonal relations, conflict resolution, and creative problem solving.
  • Reviewed workplace health and safety expectations with all employees as part of the annual performance review process. Ensured that safety rules and procedures were posted in conspicuous places.
  • Ensured that employees received training in the safe and efficient operation of equipment, the appropriate use of safety/protective devices, and the appropriate workplace behaviors necessary for a safe work environment. Ensured that safety hazards and unsafe practices were identified, corrected and brought to the attention of the designated safety officer.

Psychiatric Care Technician

Mendota Mental Health Institute
05.1993 - 03.1999
  • Monitored patient behavior and emotional well-being, ensuring safety and compliance with care plans.
  • Led training sessions on safety protocols, enhancing team preparedness for emergency situations.
  • Enhanced patient care by implementing individualized treatment plans and monitoring progress.
  • Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
  • Provided crisis intervention services, deescalating volatile situations and maintaining safety.
  • Participated in ongoing professional development, staying current on best practices and emerging trends within the field of mental health care.
  • Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
  • Collaborated with multidisciplinary teams to develop effective intervention strategies for challenging behaviors.
  • Provided crisis intervention and de-escalation techniques during high-stress situations to maintain a safe environment.
  • Charted on each patient daily.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.

Education

High School Diploma -

LaFollette High School
Madison, WI
06.1986

Skills

  • Program development for aggression intervention
  • POSC (principles of subject control) Instructor
  • CPi (Crisis Prevention Institute) Instructor
  • Avade Instructor
  • Verbal Judo
  • Professional Communication Instructor
  • Hostage Negotiation
  • RIPP Restraints Instructor
  • Jui Jitsu (purple belt) Instructor

Timeline

Security Officer 2

SSM Health - St Mary's Hospital
03.2023 - Current

Psychiatric Care Supervisor

Mendota Juvenile Treatment Center
10.1999 - 03.2022

Psychiatric Care Technician

Mendota Mental Health Institute
05.1993 - 03.1999

High School Diploma -

LaFollette High School

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