Albertina Intamba
Canal Winchester,OH
Summary
Quality assurance professional with a proven track record at Avery Dennison, skilled in quality management systems and product shipping inspection.
Overview
6
6
years of professional experience
Work History
Inspector in Quality Assurance and Quality Control
Avery Dennison
03.2023 - 10.2023
- Conducted regular inspections to ensure product quality compliance with industry standards. Documented inspection results and maintained accurate records of quality assessments.
- Collaborated with production teams to identify and resolve quality issues in real-time. Implemented testing procedures for raw materials and finished products, enhancing quality control measures.
Sale Counselor
Esporta Fitness, Inc
09.2022 - 01.2023
- Assisted clients in selecting memberships for an individual fitness goals.
- Educated potential members on facility offerings and services available at Esporta.
- Conducted tours of the facility, highlighting key amenities and equipment features.
- Managed client inquiries, providing prompt responses and exceptional customer service.
Relationship Manager Representative
Tata Consultancy Services
05.2019 - 12.2021
- Analyzed client needs to provide tailored solutions and improve service delivery. Developed and maintained strong client relationships through regular communication and feedback.
- Collaborated with teams to ensure medication was delivered and make assure client satisfaction. Assist onboarding processes for new clients, enhancing their understanding of services offered. IT, tools service with new remoter; as Patient Care Coordinator Management.
Assistant Store Manager
Check Into Cash
07.2018 - 12.2018
- Assisted in daily store operations, ensuring efficient customer service and smooth transactions.
- Trained new team members on store policies and operational procedures to enhance performance.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented promotional strategies to increase foot traffic and boost sales during peak seasons.
Relationship Manager, Credit Cards
Barclays
05.2017 - 07.2018
- Cultivated strong client relationships through personalized communication and follow-up strategies.
- Analyzed customer feedback to enhance credit card offerings and improve satisfaction.
- Developed training materials for staff on product features and customer service excellence.
Education
Associate of Science -
Miami University
Middletown, OHSkills
Quality management systems
Timeline
Inspector in Quality Assurance and Quality Control
Avery Dennison
03.2023 - 10.2023
Sale Counselor
Esporta Fitness, Inc
09.2022 - 01.2023
Relationship Manager Representative
Tata Consultancy Services
05.2019 - 12.2021
Assistant Store Manager
Check Into Cash
07.2018 - 12.2018
Relationship Manager, Credit Cards
Barclays
05.2017 - 07.2018
Associate of Science -
Miami University