Alberto Bautista
Buena Park,CA
Summary
2 years of experience in quick service restaurant , specialize in money handling, customer service and satisfaction. excel in fast paced environments, multitasking, organization. Strong commitment to teamwork, understands the importance of maintaining clean and organized environment. A willingness to grow and learn in a dynamic environments.
Overview
2
2
years of professional experience
Work History
McDonald's Crew Member
WARMEL Management Co.
636 N Eckhoff St, Orange, CA 92868
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Increased customer satisfaction with prompt and accurate order taking.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Operated cash register to ring up final bill and process various forms of payment.
- Documented customer orders and conveyed special requests to kitchen staff.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Associate of Science - Automotive Engineering
Cypress College
Cypress, CA05-2027
High School Diploma -
Buena Park High School
Buena Park, CA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Basic math
- Cleaning and sanitizing
- Taking orders
- Customer engagement
Languages
Spanish
English
Timeline
McDonald's Crew Member
WARMEL Management Co.
03.2024 - Current
Associate of Science - Automotive Engineering
Cypress College
High School Diploma -
Buena Park High School