Alberto Castro Jr
Miami
Summary
Dynamic professional with extensive experience in customer service and logistics coordination. Expertise in inventory management and workflow optimization, leading to enhanced operational efficiency. Proven track record of fostering team collaboration to elevate customer satisfaction.
Overview
9
9
years of professional experience
Work History
Delivery Driver
JB Hunt Transport
Miami
12.2025 - Current
- Coordinated appliance delivery and installation to ensure timely service.
- Executed load and unload operations for trucks efficiently.
- Returned old appliances to designated locations as part of recycling efforts.
- Collaborated with team members to enhance workflow and productivity.
Sales Associate
Coastal Auto Shipping
Miami
01.2024 - 11.2025
- Assisted customers in selecting vehicle shipping options tailored to specific needs.
- Processed shipping documentation, ensuring accuracy of provided information.
- Coordinated logistics between carriers and clients for timely delivery of vehicles.
- Managed customer inquiries via phone and email to promptly resolve issues.
- Educated clients on service pricing and shipping procedures with clarity.
- Maintained organized records of shipments and customer interactions for future reference.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Trained new staff on company policies and customer service standards consistently.
Warehouse Associate
Eddy Millwork
Miami
12.2021 - 01.2024
- Operated forklifts to efficiently transport materials within the warehouse.
- Managed inventory through accurate organization and labeling of stock.
- Assisted shipping and receiving processes, facilitating timely deliveries.
- Delivered packages to residential and commercial locations, ensuring customer satisfaction.
Warehouse Worker/Supervisor
Best Buy
Miami
01.2017 - 10.2021
- Coordinated inventory control to maintain accurate stock levels and prevent shortages.
- Safely loaded and unloaded merchandise from delivery trucks to maintain workflow.
- Operated warehouse equipment to improve product handling and storage efficiency.
- Ensured cleanliness and organization of warehouse environment to enhance operational efficiency.
- Collaborated with team members to streamline daily workflow processes.
- Assisted in training new employees on safety procedures and best practices.
- Prepared and completed warehouse orders for timely delivery or pickup.
- Recorded incoming shipments and efficiently processed returns.
- Loaded and unloaded trucks utilizing hand trucks, pallet jacks, and forklifts.
Education
High School Diploma -
G Holmes Braddock Senior High
Miami, FL04-2017
Skills
- Customer management
- Order fulfillment
- Customer service
- Shipping operations
- Inventory organization
- Supply chain management coordination
- Forklift operation
- Multitasking
- Time management
- Workflow enhancement
- Team collaboration
- Effective communication
- Employee training
- Loss prevention
Languages
English
Full Professional
Spanish
Professional
Timeline
Delivery Driver
JB Hunt Transport
12.2025 - Current
Sales Associate
Coastal Auto Shipping
01.2024 - 11.2025
Warehouse Associate
Eddy Millwork
12.2021 - 01.2024
Warehouse Worker/Supervisor
Best Buy
01.2017 - 10.2021
High School Diploma -
G Holmes Braddock Senior High