Alberto De La Vega Escamilla
Cumberland
Summary
Dynamic finance professional with over 19 years of experience in operational financial projections and revenue tracking for large-scale teams. Proven expertise in budgeting, contract analysis, and KPI tracking, driving strategic decision-making and profitability across multiple regions.
Overview
2027
2027
years of professional experience
Work History
Director-Controller & Analytics
Everise
01.2023 - Current
- Currently, I oversee the operational financial projections for various clients with over 6000 employees in the USA, over 2000 in Asia, and over 200 in Latin America.
- Managing a team of 3 offshore with the following responsibilities:
- Reviewing statements of work to document the billable event/service for new programs.
- Manage the revenue tracking to provide the sales client services/organizations with up-to-date revenue projections, as well as the executive team with updated profit projections for the current month and future months' outlook.
- Responsible for company-level expense projections as well as P&L review (Profit and Loss) with detailed analysis of wages and salaries.
- Responsible for the operational budget of 3 locations.
- Responsible for maintaining operational ratios to adhere to financial targets.
- Review and coordination along with the pricing department regarding expenses that may affect current or future opportunities.
- Tracking of operational KPI and site-level reporting required to drive changes to achieve financial and client targets
Director of Contracts & Analytics
Continuum/Faneuil
01.2021 - 01.2024
- Responsible for reviewing and auditing current and future contracts, to ensure that the operations department adheres to the KPIs, goals, guidelines, and outlined SOWs.
- Responsible for coordinating the achievement of the clients’ requirements, operational processes, and procedures, such as background checks, QA monitors, required audits, certifications, and support groups.
- Responsible for identifying any contractual indicators that influence the incentives or penalties, impacting any financial performance, creating specific reports along with operations/support groups to ensure all KPIs goals are met.
- Overseen the operational financial projections for a team of over 2000 employees.
- Manage the revenue tracking to provide the sales client services/organizations with up-to-date revenue projections, as well as the executive team with updated profit projections for the current month and future months' outlook.
- Responsible for specific clients’ expense projections as well as P&L review (Profit and Loss) with detailed analysis of wages and salaries.
- Responsible for the operational budget for specific clients.
- Responsible for reviewing operational ratios to adhere to financial targets.
- Tracking of operational KPI and site-level reporting, required to drive changes to achieve financial and client targets.
Sr. Manager of Business Analytics
OnProcess Technology
01.2017 - 01.2021
- Currently, I oversee the operational financial projections for a team of over 1500 employees, integrated by 4 locations (3 offshore).
- Managing a team of 3 employees (1 offshore) with the following responsibilities:
- Coordinate with the IT department to create the reporting required to capture the billable data for all clients across the company.
- Manage the overall billing process, including a Generator/Approver process between the account management team and operations, as well as providing the required information to finance for invoice generation.
- Manage the revenue tracking to provide the sales organization with up-to-date revenue projections as well as the executive team with updated profit projections for the current month, 6-month, and 12-month outlook.
- Responsible for company-level expense projections as well as P&L review (expenses and earnings) with detailed analysis of wages and salaries.
- Responsible for the operational budget of 4 locations.
- Responsible for maintaining operational ratios to adhere to financial targets.
- Review and coordination, along with the pricing department, of the consistency of salary ranges and other costs for new opportunities.
- Tracking of operational KPI and site-level reporting required to drive changes to achieve financial and client targets.
Business Analyst (Boost Mobile - Sprint)
ACS
2006 - 2016
- Oversee a division integrated by 4 sites (2 in domestic locations and 2 in Offshore).
- Responsible for reviewing/approving billable time sheets.
- Interact with third-party vendors for implementations and development of both client-facing and non-client-facing web pages and coaching tools.
- Responsible for site and division level Revenue projections.
- Coordinate and review client and company deliverables.
- Responsible for hiring, training, and developing an offshore reporting team.
- Responsible for maintaining operational ratios to adhere to contractual obligations.
Executive Assistant to a Divisional Vice-President
ACS
2006 - 2016
- Oversee 3 sites plus the launch of a new international site.
- Responsible for deliverable accuracy and timelines for the entire network.
- Attend daily conference with General Managers, program managers, as well as Divisional Vice-President, to review KPIs, daily performance, as well as client requirements.
- Identify Team members who are not meeting goals concerning performance standards.
- Consolidating and reviewing action plans, such as retention and ABS improvement plans.
- Responsible for meeting scheduling and attendees’ timelines.
- Program daily, weekly, and monthly meetings to discuss the progress and development of each call center.
- Audit billable training logs.
- Auditing and submitting the compensation plan for all exempt employees.
Office Administrator
ACS
2006 - 2016
- Deliverables accuracy and timelines, for 1,000 + employee sites.
- Capital expenditure request submission, tracking, and reporting.
- Attend daily meetings with OPS managers to review the previous day’s performance and the current day’s action plan.
- Responsible for all support teams' performance and development.
- Audit and review any compensation plan or bonus opportunity for exempt and nonexempt employees.
- Attend to agents’ needs and demands (through focus groups and suggestion meetings.)
- Involved with Human Resources in creating contingency plans for reducing attrition.
- Expense report and tracking of fun budget (create a fun work environment).
- Review FFS process and audit procedures to ensure compliance with audit requirements.
Reports Analyst
ACS
2006 - 2016
- Reporting tools development and maintenance.
- Ensure accuracy of billable hours.
- HC management.
- Follow up on pending tasks. For all departments.
- Daily update on business status.
Desktop-Technician
ACS
2006 - 2016
- Oversaw technical support operation with a hands-on approach to ensure effective issue resolution.
- Assisted users with server-related problems.
- Managed user access to network, enhancing security and streamlining access processes.
- Executed backup procedures for data preservation.
- Documented incidents, user accounts, and network access to maintain accurate records and improve response times.
Business Analyst (Verizon)
ACS, a Xerox Company
01.2006 - 2016
- Currently oversee a division integrated by 9 domestic sites, both in operational and financial performance.
- Managing an offshore payroll team of 5 payroll associates and 1 team lead (responsible for payroll of over 4,000 employees).
- Responsible for division and region-level expense projections as well as P&L review (expenses and earnings).
- Coordinate and review client and company deliverables.
- Responsible for maintaining operational ratios to adhere to contractual obligations.
Business Analyst (Commercial Health Care)
Xerox
01.2006 - 01.2016
- Currently oversee a division integrated by 25 locations (4 offshore), both in operational and financial performance.
- Managing an offshore payroll team of 6 payroll associates and 1 team lead (responsible for payroll of over 12,000 employees).
- Responsible for division and region-level expense projections as well as P&L review (expenses and earnings) with detailed analysis of wages and salaries.
- Coordinate and review client and company deliverables.
- Responsible for maintaining operational ratios to adhere to contractual obligations.
- Coordinate and track recruiting targets for all lines of business to ensure alignment between the operational and recruitment teams.
- Review and coordination, along with HR, of consistency of salary ranges and job title/families.
Education
Bachelor’s Degree -
Computer System Engineer
Cd Juarez Mexico05.2007
Associate’s degree -
Computer Science
Skills
- Budgeting and resource allocation
- Data analysis and financial forecasting
- KPI tracking and contract auditing
- Project management
- Delegation skills
- Kronos and Workday expertise
- Budget management
- Data analysis
- Critical thinking
- Strategic thinking
- Delegation and time management
- Financial modeling
- ERP systems management
- KPI tracking
Mobile - Number
4013652198
Languages Skills Systems
English, Spanish, Leadership, Communication, Strategic Thinking, Problem-Solving, Delegation, Time Management, Team Motivation, Project Management, Budgeting & Resource Allocation, Data Analysis, Analytical & Critical Thinking, Microsoft Office (Outlook/Word/PowerPoint), Excel (high knowledge), Power VI, Adobe, Kronos, Work-Day
Timeline
Director-Controller & Analytics
Everise
01.2023 - Current
Director of Contracts & Analytics
Continuum/Faneuil
01.2021 - 01.2024
Sr. Manager of Business Analytics
OnProcess Technology
01.2017 - 01.2021
Business Analyst (Verizon)
ACS, a Xerox Company
01.2006 - 2016
Business Analyst (Commercial Health Care)
Xerox
01.2006 - 01.2016
Business Analyst (Boost Mobile - Sprint)
ACS
2006 - 2016
Executive Assistant to a Divisional Vice-President
ACS
2006 - 2016
Office Administrator
ACS
2006 - 2016
Reports Analyst
ACS
2006 - 2016
Desktop-Technician
ACS
2006 - 2016
Bachelor’s Degree -
Computer System Engineer
Associate’s degree -
Computer Science