ALBERTO GARCIA
El Paso,TX
Summary
Driven professional with a proven track record at Acme Transportation LLC., where punctuality and exceptional customer service led to new client acquisitions through referrals. Excelled in teamwork and route planning, significantly contributing to company growth. Skilled in both safe driving practices and relationship building, consistently delivering results beyond expectations.
Overview
11
11
years of professional experience
Work History
Contracted Driver
Acme Transportation LLC.
Las Cruces, NM
02.2024 - Current
- Achieved punctuality goals consistently through proper time management skills throughout assigned routes.
- Provided valuable input to management regarding potential service improvements based on client feedback.
- Adapted quickly to changing circumstances, such as route changes or unexpected traffic delays, maintaining a positive attitude and excellent customer service.
- Collaborated with dispatchers to optimize schedules and coordinate pickups and drop-offs efficiently.
- Contributed to company growth by acquiring new clients through referrals from satisfied customers.
- Resolved conflicts professionally when faced with issues such as inaccurate shipping information or discrepancies between invoiced items versus received items.
- Developed strong relationships with clients through excellent customer service and professionalism.
Parts Counter Sales Person
Mission Chevrolet
El Paso, TX
01.2014 - 07.2019
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
Education
High School Diploma - Music/computer Tech
Del Valle High School
El Paso, TX06.2010
Skills
Safe Driving Practices
Punctuality
Excellent navigation
Basic mechanical knowledge
Organization
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
City and non-city driving
GPS Operation
Route Planning
Multitasking
Reliability
Excellent Communication
Organizational Skills
Decision-Making
Relationship Building
Confidentiality understanding
Task Prioritization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Contracted Driver
Acme Transportation LLC.
02.2024 - Current
Parts Counter Sales Person
Mission Chevrolet
01.2014 - 07.2019
High School Diploma - Music/computer Tech
Del Valle High School