International law professional with 20+ years of experience in Analysis, Negotiation, Mediation, and Operations within the legal system and the services and goods industry; seeking a challenging position as a “Senior Manager” at a company located in the South Florida region. Proven expertise and ability to negotiate and evaluate contracts and related documents, specifically service and sale agreements in the context of disagreements, using mediation techniques to facilitate communication between parties. Upon agreement by the parties, memos on the issues during negotiations and mediations are prepared, how the terms were negotiated, and what the parties settled on.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Great interpersonal communication strengths.
Fluent in Spanish.
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Overview
20
20
years of professional experience
20
20
years of post-secondary education
2
2
Languages
Work History
General Manager
Lupp Services LLC
Miami, FL
09.2020 - Current
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Aligned organizational objectives with the company mission to increase business growth and integrate work strategies.
Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
Developed and maintained relationships with customers and suppliers through account development.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Negotiated prices and services with customers and vendors to decrease expenses and increase profit.
Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
Identified and pursued business development opportunities to grow the organization and increase revenue.
General Manager
Wynwood Imports LLC
Miami, FL
01.2019 - 09.2020
Amazon seller under the Brand Lava Crafts.
Developed and maintained relationships with customers and suppliers through account development.
Manager in charge of research and developing new products, contacting manufacturers, and getting in charge of setting up advertising campaigns.
Develop an online business strategy in collaboration with product and marketing managers.
Identifies the target market for Amazon so that the team can develop marketing campaigns to attract more visitors and increase sales.
Work with designers, website developers, and content providers, such as copywriters and photographers, to create or improve the Amazon site.
Supervised dispatch preparation activities and invoicing.
Manage product descriptions, inventory, and pricing.
Monitor FBA Inventory including shipping products when needed.
Manager Partner
AEROEPO LLC
Miami, FL
05.2016 - 01.2019
In charge of the daily management of the business.
Negotiation with clients and third parties for the provision of non-refrigerated cargo transportation service.
In charge of communication with the Dispatcher, selection of drivers, and compliance with applicable regulations.
Onboarded new employees with training and new hire documentation.
Maintained a professional, organized, and safe environment for employees and patrons.
Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on the same page and working toward established business goals.
Recruited, interviewed, and hired employees and implemented mentoring programs to promote positive feedback and engagement.
Lawyer-Partner
Hernandez & Asociados
Caracas, Venezuela
08.2007 - 12.2017
Responsible for advising clients on corporate matters, and assisting clients with the formation of legal entities, and the related documentation. Also responsible for advising the firm’s clients in other areas of law including commercial law, labor law, and taxation.
Negotiated and evaluated contracts and related documents, specifically service and sale agreements in the context of disputes. Some of the disputes were related to contracts for the sale of products, foreign exchange contracts, or labor disputes with regard to severance terms.
Prepared and reviewed contracts and other legal documents following applicable regulations.
Analyzed and applied legal principles and performed legal research to support litigation strategy.
Directed and supported staff with business registrations and other legal requirements.
Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
Advised clients on a variety of legal matters, including corporate governance, intellectual property, and labor law.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Networked with other professionals and organizations to expand contacts and opportunities.
Recruited, trained and mentored attorneys, paralegals and support staff to strengthen legal team.