CHARLES RIOS
General Manager-DoW Contractor
San Antonio,TX
Summary
Accomplished Director IT & Security with expertise in Information Technology Management and stakeholder engagement. Spearheaded strategic initiatives that achieved operational efficiencies and ensured compliance with DoD regulations. Championed risk management and process improvements, contributing to business growth and enhanced security protocols.
Overview
3
3
Languages
15
15
years of professional experience
Work History
General Manager
Kinaole Family of Companies
07.2026 - Current
- Oversaw daily operations to ensure efficiency and productivity across all federal contracts
- Developed strategic initiatives to enhance Internal collaboration between Service Center and Program/Project Managers.
- Oversaw daily operations to ensure efficiency and productivity across all departments.
- Lead Program Managers to be successful in day-to-day operations
- responsible for Profits and Loss for the Company
Director IT Services & Security
Kinaole Family of Companies
07.2024 - 07.2026
- Communicate and collaborate security protocols and policies
- Led change management initiatives, promoting a culture of innovation to enhance organizational adaptability.
- Analyzed performance metrics and implemented changes to optimize results.
- Provides strategic alignment between Business Operations and Business Line Leads.
- Communicates and collaborates security protocols and policies
- Maintains and supports network access and controls
- Aligns with DoD and other Federal Agency regulatory policies and procedures
- Analyzed performance metrics, implementing changes as needed to optimize results.
- Provide strategic alignment between Business Operations and Business Line Leads.
- Developed strategic plans aligned with business goals, driving focused initiatives for growth.
- Represented organization at industry events, networking with potential partners and clients.
- Identified new market opportunities and developed strategies for growth.
- Collaborated with other departments to streamline processes and improve communication.
- Assessed risks associated with various decisions or strategies before implementation.
- Negotiated contracts with vendors and suppliers for better terms or pricing.
- Evaluated supplier performance by price, quality and on-time delivery.
- Established strong relationships with key stakeholders, both internal and external.
- Ensured compliance with all relevant regulations, policies, and procedures.
- Oversaw daily operations, ensuring efficiency and productivity.
- Coordinated projects across multiple teams to ensure timely completion.
- Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.
Education
Homeland Security - Homeland Security
American Military University
Fort Bliss US Army Sergeants Major Academy05-2010
Skills
- Performance Management
- Leadership Development
- Business Development
- Strategic Planning
- Operations Management
- Budget Management
- Contract Negotiation
- Budget Development
- Budgeting and Forecasting
- Change Management
- Contract Negotiation
- Contract and Vendor Management
- Supply Chain Management
- Logistics Management
- Risk Management
- Quality Assurance
- Business Development
- Process improvements
- Government relations
- Policy Development
- Information Technology Management
- Staff Management
- Team Management
- People Management
- Training and Development
- Customer Relationship Management
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 100% growth of customer base.
Languages
Chamorro - Native
Spanish - Intermediate
Italian - Conversational
Certification
- Certified MCSE, - 1994
- ATFP- Level I & II, 2004-2005
- Certified Security+, CompTA - 2010
- Certified Network+ CompTA - 2010
- GPON Trainied/Cert 2014
Timeline
General Manager
Kinaole Family of Companies
07.2026 - Current
Director IT Services & Security
Kinaole Family of Companies
07.2024 - 07.2026
Homeland Security - Homeland Security
American Military University