Alberto Mujica
Salt Lake City,UT
Summary
Marketing Manager with proven expertise in digital marketing and bilingual communication, notably increasing Intermountain Attorneys' IG followers from 2k to 25k in a year. Excelled in AP style writing and customer service, achieving a 98% satisfaction rate in de-escalation and translation tasks. Demonstrated ability to significantly boost client engagement and revenue.
Overview
6
6
years of professional experience
Work History
Marketing Manager
Dr. Calvin's Clinic
West Valley City, UT
12.2022 - Current
- Manage clinic's Facebook account, TV ads, SMS, mail and email marketing in English and Spanish helping the clinic revenue grow from 140 patient visits to 200 a week on average.
Marketing Manager
Intermountain Attorneys
Lehi, UT
01.2021 - 02.2022
- Manage office's social media accounts (Instagram, Tik Tok, Facebook, YouTube and WhatsApp), helping grow the IG account from 2k followers to 25k in a year with organic and paid ads, adding a 50% grow in gross receipts.
- Write posts and stories (about 2-3 a day) content for all the office's social media accounts in English and Spanish.
- Translate clients declarations and official documents in the Spanish language into English.
Costumer Service Specialist
Health Insurance Marketplace
Sandy, UT
01.2019 - 01.2021
- Communicate with frustrated costumers, de-escalate the situation and translating from Engish to Spanish and vice versa to insurance companies with 98% satisfactory rate.
Education
Some College (No Degree) - Digital Marketing
Hubspot Academy
Cambridge, MA12-2021
Skills
- AP style writing
- Bilingual
- Communication
- Digital Marketing
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Marketing Manager
Dr. Calvin's Clinic
12.2022 - Current
Marketing Manager
Intermountain Attorneys
01.2021 - 02.2022
Costumer Service Specialist
Health Insurance Marketplace
01.2019 - 01.2021
Some College (No Degree) - Digital Marketing
Hubspot Academy
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