Alberto Paniagua-Castaneda

Attentive and creative individual passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.

• Polo Ralph Lauren, Orange, California, Retail Associate, 08/2021, Present, I have experience in and work in all departments of the store from merchandising, employee experience, customer servicing, and operations., I help merchandise and set floor plans before the store opens for the best possible customer experience., I consistently work in a team to achieve main objectives of the company such as setting floor plans, servicing customers, communicating for replenishment, and helping with points of sale, all with other associates and managers., I learned to navigate and manage back of house transactions such as processing new products and completing phone orders., I willingly always put the customer first and do anything in my power to make sure their experience goes extremely well in the store. By communicating with them to figure out what they are looking for, finding the item for them, helping them add other products they may like, and at times helping them order the product when we no longer have it in stock., I have experience working in a fast-paced environment during rush hours on weekends and during the holidays in retail.
• Jumpstart AmeriCorps, Fullerton, California, Jumpstart Member, 01/2023, 08/2023, Participated as an AmeriCorps member for a Federal Work-Study job, Jumpstart AmeriCorps, an award-winning network of volunteers who provide individualized attention and positive adult-child relationships to prepare children attending preschool in under-served communities for school success., Participated in Child and Adolescent Studies-141 course to support skill development., Implemented research-based early childhood curriculum, supported family involvement, promoted children's oral language and social emotional skills through ongoing individualized relationships with children and increased adult support in the learning environment., Collaborated with a team of five to plan and implement weekly in-classroom activities for a class of 20 preschool children., Received intensive training and professional development in early childhood theory and practice, language and literacy and social-emotional skill development, and inclusive learning environments tailored to support children's strengths.
• Adventure City Inc., Anaheim, California, Ride Operator, 06/2018, 06/2021, I was in charge of manually operating multiple rides and attractions while enforcing safety and customer service, cleaning, organizing, and making sure the ride was running properly., I gained a large amount of patience and the ability to work under pressure and at a fast pace., Skilled with teamwork and leadership. For example, I was trusted with training new employees at all of the attractions., A very optimistic and friendly attitude was key to my job, so I learned to have more empathy and understanding for customers and being helpful with anything they needed., I was heavily trusted and relied on to help the theme park succeed as I was one of the few workers who knew how to operate and navigate all rides and attractions.

• Critical Thinking in Psychology
• Social Psychology
• Developmental Psychology
• Cognitive Psychology
• Learning and Memory
• Creative writing