Alberto Serrano
Conroe
Summary
Results-driven Quality Control Analyst with a proven track record at Crown Cork and Seal Co, skilled in implementing corrective actions and enhancing quality management systems. Adept at training teams and optimizing testing protocols, I leverage critical thinking to identify quality issues and drive continuous improvement in product reliability.
Overview
2027
2027
years of professional experience
Work History
Quality Control Analyst
Crown Cork and Seal Co
04.2020 - Current
- Conducted quality audits to ensure compliance with industry standards and regulations.
- Developed and executed test plans for new product launches and process improvements.
- Collaborated with cross-functional teams to identify and resolve quality issues swiftly.
- Analyzed defect trends to propose corrective actions and enhance product reliability.
- Implemented testing protocols for product performance and safety standards, enhancing overall quality assurance processes.
- Collaborated with production teams to identify quality issues and recommend corrective actions for continuous improvement.
- Trained new team members on quality control procedures and best practices to ensure consistency in operations.
Kitchen Crew Member
Grimaldi's Pizzeria
2020 - 2021
- Coordinated marketing initiatives to enhance brand visibility and customer engagement.
- Educated customers on menu offerings and promotions to drive sales.
- Fostered relationships with local businesses to increase community outreach efforts.
- Trained new staff on operational procedures and customer service standards.
Pipe Coater
Custom Pipe and Fabrication
01.2018 - 03.2019
- Operated coating machines to apply protective finishes on fabricated pipes.
- Conducted quality inspections to ensure adherence to industry standards and specifications.
- Collaborated with team members to optimize coating processes for improved efficiency.
- Trained new employees on equipment operation and safety protocols.
Education
High School Diploma -
Cleveland High School
Cleveland, TXSkills
Corrective actions
Sampling protocols
Product Inspections
Testing procedures
Equipment calibration
Quality improvement
Training implementation
Performance assessment
SOP development
Safety procedures
Production monitoring and assessment
Quality issue identification
Technical troubleshooting
Critical thinking
Customer service
Computer literacy
Mechanically incline
Trouble shooting and repair on machinery equipment
Customer support
Documentation keeping
Safety and compliance
Logistics ( receiving and shipping )
Timeline
Quality Control Analyst
Crown Cork and Seal Co
04.2020 - Current
Pipe Coater
Custom Pipe and Fabrication
01.2018 - 03.2019
Kitchen Crew Member
Grimaldi's Pizzeria
2020 - 2021
High School Diploma -
Cleveland High School