Alberto Tavera
Perth Amboy,NJ
Summary
Detail-oriented professional with experience in customer service and cash handling and sales. Proven ability to enhance customer satisfaction and efficiently process transactions, ensuring accuracy and adherence to company standards. Strong skills in communication, problem-solving, and team collaboration, with a focus on delivering exceptional customer experiences.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Bank Teller
Wells Fargo N.A
Perth Amboy, NJ
07.2025 - Current
- Processed customer transactions accurately and efficiently at a national bank.
- Managed cash drawer, ensuring proper cash handling and reconciliation.
- Assisted customers with account inquiries and provided product information.
- Identified sales opportunities for banking products during customer interactions, enhancing customer engagement.
- Educated customers on digital banking tools and services, increasing their convenience and usage.
Sales Associate
Macy's Inc
Woodbridge, NJ
07.2023 - 07.2025
- Engaged with customers to enhance shopping experience, contributing to increased sales.
- Retained customers by applying effective sales strategies.
- Assisted customers with product selection and inquiries.
- Collaborate with team members to achieve sales targets, contributing to monthly revenue growth.
- Analyze sales data to identify trends and support opportunities for business growth.
Sales associate
Dicks sporting goods
Woodbridge, Nj
06.2022 - 12.2022
- Assisted customers in selecting merchandise and provided product knowledge.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations.
Education
Diploma of General Knowledge - General Knowledge
Perth Amboy High School
Perth Amboy, NJFluent
Spanish
Fluent
English
Skills
- Problem Solving
- Customer Services
- Sales
- Merchandising
- Inventory Management
- Communication
- Quality Assurance
- Strategic Planning
- Team Collaboration
- Technology
- Cash Handling
- Computer Proficiency
- Sales Skills
- Attention to Detail
- Teamwork
- Cash handling
- CERTIFIED NOTARY PUBLIC
Timeline
Bank Teller
Wells Fargo N.A
07.2025 - Current
Sales Associate
Macy's Inc
07.2023 - 07.2025
Sales associate
Dicks sporting goods
06.2022 - 12.2022
Diploma of General Knowledge - General Knowledge
Perth Amboy High School
Fluent
Spanish
Fluent
English