Alberto Torres

• Strategic and operational management
• Sales and customer service management.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.

Award

• Project Planning and Management (EDENORTE DOMINICANA S. A.)

Recognitions

• Leadership in commercial operations in several locations
• Implementation of strategies to improve efficiency and customer service.
• Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.

• Implemented project-based learning approaches to facilitate hands-on experience and skill development among students.
• Trained and developed students' skills in word-processing, spreadsheet and database programs.

• Created clear, engaging lessons to draw interest and develop students' to program in [Software].
• Evaluated student progress through regular assessments, providing constructive feedback for continuous improvement.
• Developed customized lesson plans for diverse learning abilities, leading to improved understanding of complex concepts.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.