Alberto Torres
West Palm Beach
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Associate
Amazon
West Palm Beach
01.2024 - Current
- Delivered packages efficiently to various locations across the city.
- Inspected vehicles for safety and operational readiness before each shift.
- Adhered to traffic regulations and company safety policies during deliveries.
- Loaded and unloaded packages while ensuring proper handling procedures.
- Utilized GPS navigation systems for optimal route planning and efficiency.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Assistant Manager
Karl Lagerfeld
West Palm Beach
01.2023 - 01.2024
- Assisted in managing daily store operations and ensuring compliance with policies.
- Trained new employees on customer service standards and product knowledge.
- Monitored inventory levels and facilitated stock replenishment as needed.
- Handled customer inquiries, resolving issues to enhance satisfaction levels.
- Supported visual merchandising efforts to maintain appealing product displays.
Assistant Manager
Guess
West Palm Beach
01.2019 - 01.2023
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
Express Clothing
West Palm Beach
01.2018 - 01.2019
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Palm Beach Lakes Community High School
West Palm Beach, FL06-2019
Skills
- Package delivery
- Vehicle inspection
- Route planning
- Inventory management
- Visual merchandising
- Customer service
Timeline
Associate
Amazon
01.2024 - Current
Assistant Manager
Karl Lagerfeld
01.2023 - 01.2024
Assistant Manager
Guess
01.2019 - 01.2023
Assistant Manager
Express Clothing
01.2018 - 01.2019
High School Diploma -
Palm Beach Lakes Community High School
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