ALEXIS SEJA
Fresno,CA
Summary
Dependable and versatile professional with 10+ years of experience across delivery operations, retail, customer service, merchandising, food service, and security. Proven ability to work independently, manage time effectively, interact professionally with customers, and maintain accuracy in fast-paced environments. Experience in package delivery, electric delivery vehicle (EDV) operation, inventory stocking, cashier operations, cake decorating, and customer-facing service. Known for reliability, adaptability, strong work ethic, and the ability to take initiative while working with minimal supervision.
Overview
13
13
years of professional experience
Work History
Delivery Driver / Delivery Associate
AMAZON
Fresno, CA
07.2022 - Current
- Deliver packages safely, accurately, and efficiently to residential and commercial customers.
- Manage daily delivery routes while maintaining attention to time, accuracy, and customer service.
- Interact professionally with customers and address delivery-related questions or concerns.
- Operate electric delivery vehicles (EDVs) while following company safety procedures and delivery standards.
- Work independently in a fast-paced environment while consistently meeting operational expectations.
- Safely handle, organize, and transport packages throughout the delivery process.
- Use sound judgment and problem-solving skills when navigating changing delivery conditions and customer needs.
- Maintain a dependable attendance and work routine in a high-volume logistics environment.
Independent Shopper / Delivery Driver
INSTACART
Fresno, CA
01.2020 - Current
- Independently managed multiple orders, schedules, and delivery locations.
- Selected products based on quality standards and customer preferences for optimal order fulfillment.
- Select appropriate products while maintaining quality and customer preferences.
- Organize and transport grocery orders safely and efficiently.
- Managed multiple orders, schedules, and delivery locations to ensure timely and accurate deliveries.
- Delivered professional customer service while independently handling customer inquiries and concerns.
Cashier / Bakery Associate
FOODS CO
Fresno, CA
01.2017 - 01.2021
- Provided friendly and efficient service to customers in a high-volume retail environment.
- Processed cash, card, and other customer transactions accurately.
- Assisted customers with inquiries and guided them to product locations, enhancing overall shopping experience.
- Stocked and organized merchandise efficiently, ensuring optimal product availability for customers.
- Stocked and organized merchandise, including food and beverage products.
- Contributed to bakery operations by ensuring cakes were decorated and products were prepared.
- Followed food-handling, sanitation, and workplace safety procedures.
- Assisted with maintaining product displays and inventory throughout the store.
Cashier / Customer Service Associate
BOSTON MARKET
Fresno, CA
04.2016 - 06.2020
- Provided friendly, professional service to enhance customer experience in a fast-paced food-service environment.
- Assisted customers with menu and order-related questions.
- Guided customers with menu selections and order-related inquiries to ensure satisfaction.
- Maintained cleanliness and organization of customer-facing and work areas.
- Supported daily food preparation and restaurant operations.
- Collaborated with team members during peak service periods to maintain smooth operations.
Retail Associate
TARGET
Fresno, CA
11.2015 - 01.2016
- Guided customers in selecting products, and enhancing their shopping experience.
- Supported daily retail operations in a high-volume environment.
- Organized shelves and created visually appealing displays to attract customer attention.
- Maintained organized shelves and visually appealing product displays.
- Facilitated smooth daily retail operations in a fast-paced environment.
Security Officer
SAVEMART CENTER
Fresno, CA
08.2013 - 10.2014
- Monitored assigned areas, identifying and addressing safety and security concerns.
- Contributed to a safe environment for guests, employees, and property through proactive measures.
- Checked credentials and tickets during arena event access control.
- Patrolled Save Mart Center concourses, parking areas, and perimeter grounds.
- Facilitated teamwork by offering support to colleagues in maintaining a safe environment for guests, employees, and property.
- Observed and reported unusual or potentially unsafe activity.
- Communicated professionally with guests and staff.
- Verified guest credentials during event access control and tickets during arena event access control.
Education
High School Diploma -
Fresno High School
Fresno, CASkills
- Grocery Delivery
- Package Delivery
- Logistics operations
- Logistics Management
- Order Fulfillment
- Order Preparation
- Route Management
- Route Coordination
- Time-Sensitive Delivery
- Inventory & Stocking
- Inventory Stocking
- Product Selection
- Product merchandising
- Vehicle Operation
- Customer Service
- Customer relations
- Retail & Cash management
- Cash management
- Time Management
- Problem solving
- Safety & Security Awareness
- Workplace Safety
- Independent Work
- Verbal Communication
- Communication & Professionalism
- Pallet Jack
- Time Management
- Merchandising
Timeline
Delivery Driver / Delivery Associate
AMAZON
07.2022 - Current
Independent Shopper / Delivery Driver
INSTACART
01.2020 - Current
Cashier / Bakery Associate
FOODS CO
01.2017 - 01.2021
Cashier / Customer Service Associate
BOSTON MARKET
04.2016 - 06.2020
Retail Associate
TARGET
11.2015 - 01.2016
Security Officer
SAVEMART CENTER
08.2013 - 10.2014
High School Diploma -
Fresno High School