Very dependable, hardworking, efficient experience in warehouse, assembly and various other settings. Excellent customer service representative who values quality service. Puts effort into every tasked assigned, no matter how large or small.
Overview
16
16
years of professional experience
Work History
Spark
Walmart
01.2021 - Current
Pick up and deliver grocery and general merchandise orders for customers of Walmart and our retail partners
Develop and maintain a detailed understanding of the retail market and competitor trends to identify opportunities for growth and improvement in the Spark department
Ensure accurate and on-time delivery of customer orders to enhance customer satisfaction and brand loyalty
Amazon Delivery Driver
Crimson
01.2020 - 01.2021
Responsible for collecting goods and transporting them to clients or customers
Primary duties include scheduling delivery times, picking up parcels and delivering orders to customers on predetermined routes
Efficiently navigate through different routes to ensure timely and accurate delivery of packages
Ensure all delivered packages are in good condition and report any damaged items to the employer immediately
USPS Mail Carrier
USPS
01.2017 - 01.2020
Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
Deliver mail along your assigned route
Pick up or collect mail from customers
Ensure accurate completion of mail delivery routes
Customer Service
Macy's Fulfillment Center
07.2008 - 01.2017
Assist customers in navigating the online shopping platform and provide guidance on product selection and order placement
Provide excellent customer service to enhance Macy's brand reputation and customer loyalty, ensuring customer satisfaction and repeat business
Resolve customer complaints or concerns in a timely and satisfactory manner to ensure high customer satisfaction rates
Education
Sheet Metal -
Francis Tuttle
01.2024
High School Diploma -
U.S. Grant
Oklahoma City, OK
05.2008
Skills
Customer Service
Assembly
Driving
Shipping & Receiving
Amazon Delivery
Spark
Grocery Delivery
Brand Loyalty
References
Mitchell Shannon, 405-203-2110, Tinker Federal
Austin Foght, 918-876-2279, Cirque Coffee
Vanessa Bryant, 405-314-6749, Crutcho Public Schools, vbryant@crutchoesd.org