Summary
Overview
Work History
Education
Skills
Professional Organizations
Research Experience
References
Timeline
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Alberto Trabal Cardona

Undergraduate Psychology Student
Mayagüez,Puerto Rico

Summary

Resourceful and dedicated Psychology Student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to completing Bachelor of Arts in Psychology.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Linen Associate

Burlington
04.2023 - Current
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Assisted in training new Linen Associates, sharing best practices and procedures for optimal performance.
  • Collaborated with team members to complete large-scale linen preparation projects in a timely manner.
  • Maintained cleanliness and organization within the linen storage area, ensuring easy access to items.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Computer Center Assistant

University of Puerto Rico Mayaguez
01.2023 - 05.2023
  • Assist lab users and provide guidance in using available resource lab materials
  • Support computer lab operations
  • Perform technical maintenance such as data backups, cleaning keyboards, screens and mice, changing printer ribbons and cartridges.

Education

Bachelor of Arts - Psychology

University of Puerto Rico - Mayagüez Campus
Mayagüez, Puerto Rico
05.2021 - 05.2025

High School Diploma -

Colegio Rubí Las Piedras
Las Piedras, Puerto Rico
05.2021 -

Skills

Multitasking Skillsundefined

Professional Organizations

  • The International Honor Society in Psychology- PSI CHI Member
  • Asociación de Estudiantes de Psicología (AEPSIC) Member
  • Orgnization for Development in Neuroscience (Neuro-Rum) Member

Research Experience

  • Programa de Adiestramiento en Investigación Subgraduada (PAIS). Helped develop an online self-report questionnaire and facilitating discussions within a focal group to measure the emotional well-being of undergraduate students.

References

References available upon request

Timeline

Linen Associate

Burlington
04.2023 - Current

Computer Center Assistant

University of Puerto Rico Mayaguez
01.2023 - 05.2023

Bachelor of Arts - Psychology

University of Puerto Rico - Mayagüez Campus
05.2021 - 05.2025

High School Diploma -

Colegio Rubí Las Piedras
05.2021 -
Alberto Trabal CardonaUndergraduate Psychology Student